WIX Network Operations Report
2019-02-04 - 2019-02-10

WIX Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC)


Unscheduled Outages Detail


None during this report period

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC)

CHG00348273 - Moderate3 - Normal Emergency Maintenance Completed - WIX ANA-100 LOND-WIX Circuit Vendor Closed 2019-02-05 07:43:002019-02-05 07:51:00

Scheduled Maintenances Detail


Ticket No.:CHG0034827
Subject:Emergency Maintenance Completed - WIX ANA-100 LOND-WIX
Source Of Impact: Vendor
Affected:GLOBAL-LOND-WASH2-100GE-01601
WIX-ASHB-LOND-100GE-01530
I2-ASHB-WASH-100GE-13466
Current State:Closed
Start Time:2019-02-05 07:43:00
End Time:2019-02-05 07:51:00
DescriptionThe listed assets are now available after vendor engineers completed emergency circuit maintenance to repair and relocate fiber cables due to civil work in their network. No further outages are expected.


Downtime and Availability



WIX NodesDown TimeReporting Period Availability52 Week Availability
sw.net.wix.internet2.edu00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.97002% | 99.97002%

Aggregate WIX Core Nodes0 days 0 hr 0 min | 0 days 0 hr 0 min 100.00000% | 100.00000% 99.97002% | 99.97002%



NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.



WIX Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
WIX-ASHB-LOND-100GE-015300 hr 8 min | 00 hr 00 min 99.92063% | 100.00000% 99.99674% | 99.99674%

Aggregate All WIX Backbone Circuits0 days 0 hr 8 min |0 days 0 hr 0 min 99.92063% | 100.00000%99.99674% | 99.99674%



NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.





Upcoming Scheduled Maintenances

Ticket No.:CHG0035002
Subject:Maintenance 2 of 2 - I2 WIX ANA-100 LOND-WIX
Source Of Impact: Vendor
Affected:WIX-ASHB-LOND-100GE-01530
GLOBAL-LOND-WASH2-100GE-01601
ANA-100 LOND-WIX
Start Time:2019-03-20 03:00:00
End Time:2019-03-20 10:00:00
DescriptionThe listed asset will be unavailable while vendor Engineers perform maintenance. An outage of three hours is expected, however the entire window is reserved. *Please note this is maintenance window 2 of 2.*


Ticket No.:CHG0035001
Subject:Maintenance 1 of 2 - I2 WIX ANA-100 LOND-WIX
Source Of Impact: Vendor
Affected:WIX-ASHB-LOND-100GE-01530
GLOBAL-LOND-WASH2-100GE-01601
ANA-100 LOND-WIX
Start Time:2019-03-19 03:00:00
End Time:2019-03-19 10:00:00
DescriptionThe listed asset will be unavailable while vendor Engineers perform maintenance. An outage of three hours is expected, however the entire window is reserved. *Please note this is maintenance window 1 of 2.*