WIX Network Operations Report
2019-02-25 - 2019-03-03

WIX Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0029477 4 - Low2 - High Brief Outage - WIX ANA-100 LOND-WIXUndetermined Vendor Resolved 2019-02-27 06:10:14 2019-02-27 06:10:24 0 days 0 hr 0 min

Unscheduled Outages Detail


Ticket No.:INC0029477
Subject:Brief Outage - WIX ANA-100 LOND-WIX
Source Of Impact: Vendor
Affected:GLOBAL-LOND-WASH2-100GE-01601
I2-ASHB-WASH-100GE-13466
Current State:Resolved
Start Time:2019-02-27 06:10:14
End Time:2019-02-27 06:10:24
DescriptionThe listed asset is available following a brief outage. Vendor engineers have been contacted. However, the reason for the outage is pending.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration

CHG00353563 - Moderate3 - Normal Maintenance Completed - WIX Participant ESNet Circuit Internal Closed 2019-03-01 05:37:472019-03-01 06:03:55 0 days 0 hr 26 min

Scheduled Maintenances Detail


Ticket No.:CHG0035356
Subject:Maintenance Completed - WIX Participant ESNet
Source Of Impact: Internal
Affected:WIX-WASH2-WASH2-100GE-01526
WIX Participant ESNet
Current State:Closed
Start Time:2019-03-01 05:37:47
End Time:2019-03-01 06:03:55
DescriptionThe listed asset is now available after Internet2 Engineers performed circuit maintenance. Maintenance has been completed. No further outages are anticipated.


Downtime and Availability



WIX NodesDown TimeReporting Period Availability52 Week Availability
sw.net.wix.internet2.edu00 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.97002% | 99.97002%

Aggregate WIX Core Nodes0 days 0 hr 0 min | 0 days 0 hr 0 min 100.00000% | 100.00000% 99.97002% | 99.97002%



NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.



WIX Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
WIX-ASHB-LOND-100GE-0153000 hr 00 min | 00 hr 00 min 100.00000% | 100.00000% 99.98498% | 99.98498%

Aggregate All WIX Backbone Circuits0 days 0 hr 0 min |0 days 0 hr 0 min 100.00000% | 100.00000%99.98498% | 99.98498%



NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.





Upcoming Scheduled Maintenances

Ticket No.:CHG0035002
Subject:Maintenance 2 of 2 - I2 WIX ANA-100 LOND-WIX
Source Of Impact: Vendor
Affected:WIX-ASHB-LOND-100GE-01530
GLOBAL-LOND-WASH2-100GE-01601
ANA-100 LOND-WIX
Start Time:2019-03-20 03:00:00
End Time:2019-03-20 10:00:00
DescriptionThe listed asset will be unavailable while vendor Engineers perform maintenance. An outage of three hours is expected, however the entire window is reserved. *Please note this is maintenance window 2 of 2.*


Ticket No.:CHG0035001
Subject:Maintenance 1 of 2 - I2 WIX ANA-100 LOND-WIX
Source Of Impact: Vendor
Affected:WIX-ASHB-LOND-100GE-01530
GLOBAL-LOND-WASH2-100GE-01601
ANA-100 LOND-WIX
Start Time:2019-03-19 03:00:00
End Time:2019-03-19 10:00:00
DescriptionThe listed asset will be unavailable while vendor Engineers perform maintenance. An outage of three hours is expected, however the entire window is reserved. *Please note this is maintenance window 1 of 2.*