AMPATH Network Operations Report
2019-12-16 - 2019-12-22

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration
INC0048200 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus (FIU026UMI2SA1NN)Circuit - Cut Fiber Vendor Closed 2019-12-17 05:12:58 2019-12-17 16:09:00 0 days 10 hr 56 min
INC0048213 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNCircuit - Cut Fiber Vendor Resolved 2019-12-17 13:02:36 2019-12-17 18:11:00 0 days 5 hr 8 min
INC0048334 4 - Low2 - High Brief Outage Resolved- AMPATH Provider LANautilus FIU026UMI2SA1NNCircuit - Cut Fiber Vendor Closed 2019-12-18 20:43:39 2019-12-18 20:43:49 0 days 0 hr 0 min
INC0048498 4 - Low2 - High Brief Outage - AMPATH Provider Circuits FIU035WMI2CRPNN & FIU030WMI2FORNNUndetermined Vendor Resolved 2019-12-20 19:35:08 2019-12-20 19:35:09 0 days 0 hr 0 min
INC0048484 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NNCircuit - Cut Fiber Vendor Resolved 2019-12-20 15:48:04 2019-12-21 05:37:48 0 days 13 hr 49 min

Unscheduled Outages Detail


Ticket No.:INC0048200
Subject:Outage Resolved - AMPATH Provider LANautilus (FIU026UMI2SA1NN)
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2019-12-17 05:12:58
End Time:2019-12-17 16:09:00
DescriptionThe listed asset is now available. LANautilus engineers have indicated that the reason for the outage was a fiber cut between Santiago, Chile and Titil, Chile. Repairs have been completed. No further outages are expected.


Ticket No.:INC0048213
Subject:Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2019-12-17 13:02:36
End Time:2019-12-17 18:11:00
DescriptionThe listed assets are now available. LANautilus engineers have indicated that the reason for the outage was a fiber cut between Buenos Aires and La Plata, Argentina, caused by vandalism. The fiber has been repaired. No further outages are expected.


Ticket No.:INC0048334
Subject:Brief Outage Resolved- AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2019-12-18 20:43:39
End Time:2019-12-18 20:43:49
DescriptionThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is a fiber cut in Santiago Chile. This damage has been repaired. No further outages are expected.


Ticket No.:INC0048498
Subject:Brief Outage - AMPATH Provider Circuits FIU035WMI2CRPNN & FIU030WMI2FORNN
Source Of Impact: Vendor
Affected:FIU035WMI2CRPNN
FIU030WMI2FORNN
Current State:Resolved
Start Time:2019-12-20 19:35:08
End Time:2019-12-20 19:35:09
DescriptionThe listed assets are available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is undetermined.


Ticket No.:INC0048484
Subject:Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN
Source Of Impact: Vendor
Affected:FIU036WPANSA1NN
Current State:Resolved
Start Time:2019-12-20 15:48:04
End Time:2019-12-21 05:37:48
DescriptionThe listed asset is now available. AMPATH and LANautilus Engineers have been contacted and determined the reason for the outage is a fiber cut due to construction Works between Leyda and Santiago, Chile. Splicing has been completed. No further outages are expected


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration

Scheduled Maintenances Detail


None during this report period

Downtime and Availability


AMPATH NodesDown TimeReporting Period Availability52 Week Availability
j480.ampath.net00 hr 00 min100.00000% 99.98232%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%
Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 99.99116%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN5 hr 8 min 96.94047% 100.00000%
FIU030WMI2FORNN0 hr 0 min 99.99983% 99.98707%
AMP-JACK-JACK-100GE-5241100 hr 00 min 100.00000% 99.83705%
FIU034WFORSP4NN00 hr 00 min 100.00000% 100.00000%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
FIU026UMI2SA1NN10 hr 56 min 93.49007% 99.96246%
FIU031WCRPPANNN00 hr 00 min 100.00000% 100.00000%
FIU035WMI2CRPNN0 hr 0 min 99.99983% 100.00000%
FIU036WPANSA1NN13 hr 49 min 91.76850% 99.96246%
FIU020UMI2SP3NN00 hr 00 min 100.00000% 99.99929%
Aggregate All AMPATH Backbone Circuits1 days 5 hr 54 min 98.21987% 99.97483%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability

Upcoming Scheduled Maintenances

Ticket No.:CHG0040127
Subject:Maintenance 2 of 2 - AMPATH Backbone AMP-JACK-JACK-100GE-52411
Source Of Impact: Vendor
Affected:AMP-JACK-JACK-100GE-52411
Start Time:2020-01-03 05:00:00
End Time:2020-01-03 11:00:00
Description*Please note this is maintenance 1 of 2. The listed asset will be unavailable while Florida Lambda Rail Vendor Engineers perform maintenance to replace fibers in central Georgia. Outages are expected. The entire maintenance window is reserved.


Ticket No.:CHG0040119
Subject:Maintenance 1 of 2 - AMPATH Backbone AMP-JACK-JACK-100GE-52411
Source Of Impact: Vendor
Affected:AMP-JACK-JACK-100GE-52411
Start Time:2020-01-02 05:00:00
End Time:2020-01-02 11:00:00
Description*Please note this is maintenance 1 of 2. The listed asset will be unavailable while Florida Lambda Rail Vendor Engineers perform maintenance to replace fibers in central Georgia. Outages are expected. The entire maintenance window is reserved.


Ticket No.:CHG0040187
Subject:Maintenance - AMPATH Backbone AMP-JACK-JACK-100GE-52411
Source Of Impact: Vendor
Affected:AMP-JACK-JACK-100GE-52411
Start Time:2020-01-08 05:00:00
End Time:2020-01-08 10:00:00
DescriptionThe listed asset will be unavailable while Florida Lambda Rail Vendor Engineers perform maintenance to upgrade hardware. Outages are expected. The entire maintenance window is reserved.