AMPATH Network Operations Report
2021-01-11 - 2021-01-17
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0073476 | 4 - Low | 2 - High | Brief Outage Update - AMPATH LANautilus Circuits FIU034WFORSP4NN and FIU020UMI2SP3NN | Circuit - Cut Fiber | Vendor | Resolved | 2021-01-11 03:27:25 | 2021-01-11 03:27:44 | 0 days 0 hr 0 min |
| INC0073492 | 4 - Low | 2 - High | Brief Outage - AMPATH LANautilus Circuit FIU033WSA1SP4NN | Undetermined | Vendor | Resolved | 2021-01-11 07:52:34 | 2021-01-11 07:52:35 | 0 days 0 hr 0 min |
| INC0073645 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN | Circuit - Bumped Fiber | Vendor | Closed | 2021-01-12 18:10:00 | 2021-01-12 18:11:00 | 0 days 0 hr 1 min |
| Ticket No.: | INC0073476 |
| Subject: | Brief Outage Update - AMPATH LANautilus Circuits FIU034WFORSP4NN and FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU034WFORSP4NN
FIU020UMI2SP3NN |
| Current State: | Resolved |
| Start Time: | 2021-01-11 03:27:25 |
| End Time: | 2021-01-11 03:27:44 |
| Outgoing Notification Text | The listed assets are available following a brief outage. LANautilus Engineers have reported the outage was due to a fiber cut in Brazil. Services rerouted while a field crew works to repair the damage. |
| Ticket No.: | INC0073492 |
| Subject: | Brief Outage - AMPATH LANautilus Circuit FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Resolved |
| Start Time: | 2021-01-11 07:52:34 |
| End Time: | 2021-01-11 07:52:35 |
| Outgoing Notification Text | The listed assets are available following a brief outage. Vendor Engineers have been contacted but the reason for outage is pending. |
| Ticket No.: | INC0073645 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU034WFORSP4NN |
| Current State: | Closed |
| Start Time: | 2021-01-12 18:10:00 |
| End Time: | 2021-01-12 18:11:00 |
| Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.97393% |
| WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99565% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 0 hr 0 min | 99.99983% | 98.66804% |
| MON- FIU/FTZ-MI3_WAVE-003 | 00 hr 00 min | 100.00000% | 99.99981% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.58625% |
| FIU034WFORSP4NN | 0 hr 1 min | 99.98694% | 98.99612% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| AMP-JACKSONVILLE-MIAMI-100GE-01503 | 00 hr 00 min | 100.00000% | 99.26704% |
| FIU026UMI2SA1NN | 00 hr 00 min | 100.00000% | 97.08554% |
| MON- FIU/MI3-SP3_WAVE-001 | 00 hr 00 min | 100.00000% | 100.00000% |
| AMP-JACKSONVILLE-MIAMI-100GE-01502 | 00 hr 00 min | 100.00000% | 99.79596% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.88012% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.28802% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.69233% |
| AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 99.86376% |
| FIU020UMI2SP3NN | 0 hr 0 min | 99.99686% | 98.83637% |
| Aggregate All AMPATH Backbone Circuits | 0 days 0 hr 1 min | 99.99883% | 99.35424% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| Ticket No.: | CHG0048532 |
| Subject: | Maintenance - AMPATH Provider Crown Castle |
| Source Of Impact: | Vendor |
| Affected: | AMPATH-BOCA-MIAMI-DF |
| Start Time: | 2021-02-05 05:00:00 |
| End Time: | 2021-02-05 11:00:00 |
| Outgoing Notification Text | The affected listed below will be unavailable as the provider Crown Castle performs circuit reloacation maintenance. The entire maintenance window is reserved. |
| Ticket No.: | CHG0048586 |
| Subject: | Maintenance - AMPATH Provider Crown Castle |
| Source Of Impact: | Vendor |
| Affected: | AMPATH-BOCA-MIAMI-DF |
| Start Time: | 2021-01-23 05:00:00 |
| End Time: | 2021-01-25 11:00:00 |
| Outgoing Notification Text | The affected listed below will be unavailable as the provider Crown Castle performs circuit maintenance. The entire maintenance window is reserved. |