AMPATH Network Operations Report
2020-08-17 - 2020-08-23

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration
INC0063404 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNCircuit - Cut Fiber Vendor Resolved 2020-08-18 16:29:04 2020-08-19 02:08:55 0 days 9 hr 39 min
INC0063462 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Closed 2020-08-19 14:39:00 2020-08-19 14:40:00 0 days 0 hr 1 min
INC0063464 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NNCircuit - Cut Fiber Vendor Closed 2020-08-19 15:06:00 2020-08-20 00:43:09 0 days 9 hr 37 min
INC0063460 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNCircuit - Cut Fiber Vendor Closed 2020-08-19 14:27:00 2020-08-19 16:01:40 0 days 1 hr 34 min
INC0063488 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU030WMI2FORNNUndetermined Vendor Closed 2020-08-19 14:44:23 2020-08-19 14:45:23 0 days 0 hr 1 min
INC0063599 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU030WMI2FORNNHardware Vendor Closed 2020-08-21 00:56:20 2020-08-21 00:56:29 0 days 0 hr 0 min

Unscheduled Outages Detail


Ticket No.:INC0063404
Subject:Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2020-08-18 16:29:04
End Time:2020-08-19 02:08:55
DescriptionThe listed asset is now available. LANautilus Engineers have identified a fiber cut in our network between Santos and Grajau, Brazil. Repairs have completed and no further outages are expected.


Ticket No.:INC0063462
Subject:Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Closed
Start Time:2020-08-19 14:39:00
End Time:2020-08-19 14:40:00
DescriptionThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0063464
Subject:Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
Current State:Closed
Start Time:2020-08-19 15:06:00
End Time:2020-08-20 00:43:09
DescriptionThe listed asset is unavailable. LANautilus Engineers have indicated that the reason for the outage was a fiber cut in Sao Paulo, Brazil caused by vandalism. All services are available. No further outages are expected


Ticket No.:INC0063460
Subject:Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Closed
Start Time:2020-08-19 14:27:00
End Time:2020-08-19 16:01:40
DescriptionThe listed asset is available. LANautilus Engineers identified a due to a fiber cut in Santiago, Chile. Engineers have restored service and no further outages are expected.


Ticket No.:INC0063488
Subject:Brief Outage - AMPATH Provider LANautilus FIU030WMI2FORNN
Source Of Impact: Vendor
Affected:FIU030WMI2FORNN
Current State:Closed
Start Time:2020-08-19 14:44:23
End Time:2020-08-19 14:45:23
DescriptionThe listed asset is available following a brief outage. LANautilus Engineers reported the outage was undetermined. All services have been restored. No further outages are expected.


Ticket No.:INC0063599
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU030WMI2FORNN
Source Of Impact: Vendor
Affected:FIU030WMI2FORNN
Provider LANautilus FIU030WMI2FORNN
Current State:Closed
Start Time:2020-08-21 00:56:20
End Time:2020-08-21 00:56:29
DescriptionThe listed asset is available following a brief outage. LANautilus Engineers have been stated the issue was with switch in Brazil. hThe switch recovered. No further outages are expected.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration

Scheduled Maintenances Detail


None during this report period

Downtime and Availability


AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 99.97393%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%
Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 99.99565%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN9 hr 40 min 94.23759% 98.63865%
FIU030WMI2FORNN0 hr 1 min 99.98859% 99.59760%
AMP-JACK-JACK-100GE-5241100 hr 00 min 100.00000% 98.46831%
FIU034WFORSP4NN00 hr 00 min 100.00000% 99.33136%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-0150300 hr 00 min 100.00000% 100.00000%
FIU026UMI2SA1NN1 hr 34 min 99.06085% 91.22673%
AMP-JACKSONVILLE-MIAMI-100GE-0150200 hr 00 min 100.00000% 100.00000%
FIU031WCRPPANNN00 hr 00 min 100.00000% 99.87997%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.64042%
FIU036WPANSA1NN00 hr 00 min 100.00000% 99.34219%
AMPATH-BOCA-MIAMI-DF00 hr 00 min 100.00000% 100.00000%
FIU020UMI2SP3NN9 hr 37 min 94.27430% 98.59052%
Aggregate All AMPATH Backbone Circuits0 days 20 hr 53 min 99.04318% 98.82429%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability

Upcoming Scheduled Maintenances

None Currently Planned