Generated Report for WIX ANA

WIX ANA Network Operations Report
01/04/2016 - 01/10/2016

WIX ANA Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	Source Of Impact	*Start Time (UTC)*	*End Time (UTC)*

585	4-Normal	2-High	Stability Resolved - WIX ANA (London)	Circuit - Damaged Fiber	Vendor	12/10/2015 8:43 AM	12/10/2015 1:17 PM
						12/10/2015 1:44 PM	12/11/2015 1:04 AM
						01/07/2016 2:13 AM	01/07/2016 3:09 AM
						01/08/2016 4:40 PM	01/08/2016 4:42 PM
595	2-High	2-High	Brief Outage Resolved - WIX ANA (London)	Circuit - Other	Vendor	01/08/2016 4:40 PM	01/08/2016 4:41 PM

Unscheduled Outages Detail

Ticket No.:	585:130
Subject:	Stability Resolved - WIX ANA (London)
Source Of Impact:	Vendor
Affected:	Trans-Atlantic ANA-100 WIX-London
Start Time:	Thursday, December 10, 2015, 8:43 AM (0843) UTC
End Time:	Thursday, December 10, 2015, 1:17 PM (1317) UTC
Start Time:	Thursday, December 10, 2015, 1:44 PM (1344) UTC
End Time:	Friday, December 11, 2015, 1:04 AM (0104) UTC
Start Time:	Thursday, January 7, 2016, 2:13 AM (0213) UTC
End Time:	Thursday, January 7, 2016, 3:09 AM (0309) UTC
Start Time:	Friday, January 8, 2016, 4:40 PM (1640) UTC
End Time:	Friday, January 8, 2016, 4:42 PM (1642) UTC
Description:	The above ANA-100 circuit is now stable. The trans-atlantic fiber vendor has been contacted. The reason for the instability was due to a submarine shunt fault between New Jersey and Highbridge, UK. Should your path have a backup provisioned over the ANA-100 MAN LAN-Amsterdam path, your traffic was redirected.

Ticket No.:	595:130
Subject:	Brief Outage Resolved - WIX ANA (London)
Source Of Impact:	Vendor
Affected:	Trans-Atlantic ANA-100 WIX-London
Start Time:	Friday, January 8, 2016, 4:40 PM (1640) UTC
End Time:	Friday, January 8, 2016, 4:41 PM (1641) UTC
Description:	The above ANA-100 circuit is currently available after a brief outage. The vendor hasbeen contacted. The reason for outage is a circuit issue. Should your path have a backup provisioned over the ANA-100 MAN LAN-Amsterdam path, your traffic should redirect.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	Source Of Impact	*Start Time (UTC)*	*End Time (UTC)*

592	4-Normal	3-Elevated	Emergency Maintenance Completed - WIX ANA (London)	Circuit	Vendor	01/07/2016 2:13 AM	01/07/2016 3:09 AM

Scheduled Maintenances Detail

Ticket No.:	592:130
Subject:	Emergency Maintenance Completed - WIX ANA (London)
Source Of Impact:	Vendor
Affected:	Trans-Atlantic ANA-100 WIX-London
Start Time:	Thursday, January 7, 2016, 2:13 AM (0213) UTC
End Time:	Thursday, January 7, 2016, 3:09 AM (0309) UTC
Description:	The above is now available after TATA performed cable maintenance. Maintenance has been completed. No further outages are expected. Should your path have a backup provisioned over the ANA-100 MAN LAN-Amsterdam path, your traffic was redirected.

Downtime and Availability

WIX ANA Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
sw.net.wix.internet2.edu	0 hr 0 min	100.00000%	100.00000%

Aggregate WIX ANA Core Nodes	0 hr 0 min	100.00000%	100.00000%

WIX ANA Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
WIX-LOND-WASH2-100GE-01530	1 hr 55 min	98.85913%	98.49917%

Aggregate All WIX ANA Backbone Circuits	1 hr 55 min	98.85913%	98.49917%

Upcoming Scheduled Maintenances

Ticket No.:	593:130
Subject:	Maintenance - WIX Peer GEANT (Frankfurt)
Affected:	Peer GEANT (Frankfurt)
Start Time:	Saturday, January 16, 2016, 2:00 AM (0200) UTC
End Time:	Saturday, January 16, 2016, 6:00 AM (0600) UTC
Description:	A portion of the circuit to GEANT (Frankfurt) in Washington, DC will be unavailable while their fiber provider performs maintenance. GEANT will remain available at a reduced capacity until the work is completed. Capacity reduction is expected to last up to 4 hours. The entire maintenance window is reserved.