AMPATH Network Operations Report
2020-02-24 - 2020-03-01

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration
INC0052594 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Closed 2020-02-27 05:11:42 2020-02-27 05:13:44 0 days 0 hr 2 min
INC0052604 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Closed 2020-02-27 09:35:42 2020-02-27 09:37:44 0 days 0 hr 2 min
INC0052657 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NNUndetermined Vendor Closed 2020-02-27 19:06:39 2020-02-27 19:07:00 0 days 0 hr 0 min

Unscheduled Outages Detail


Ticket No.:INC0052594
Subject:Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Closed
Start Time:2020-02-27 05:11:42
End Time:2020-02-27 05:13:44
DescriptionThe following assets were briefly available. LANautilus engineers have been notified. The reason for the outage is pending.


Ticket No.:INC0052604
Subject:Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Closed
Start Time:2020-02-27 09:35:42
End Time:2020-02-27 09:37:44
DescriptionThe following assets were briefly unavailable. LANautilus engineers have been notified. The reason for the outage is pending.


Ticket No.:INC0052657
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
Current State:Closed
Start Time:2020-02-27 19:06:39
End Time:2020-02-27 19:07:00
DescriptionThe listed asset is available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage was undetermined.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration
CHG0041287 Maintenance Completed - AMPATH Provider LANautilus FIU034WFORSP4NN Circuit Vendor Closed 2020-02-28 15:34:392020-02-28 16:35:48 0 days 1 hr 1 min

Scheduled Maintenances Detail


Ticket No.:CHG0041287
Subject:Maintenance Completed - AMPATH Provider LANautilus FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
Provider LANautilus FIU034WFORSP4NN
Current State:Closed
Start Time:2020-02-28 15:34:39
End Time:2020-02-28 16:35:48
DescriptionThe listed assets were unavailable while AMPATH and LANautilus Engineers performdc circuit migration maintenance. All maintenance has been completed, and no further outages are expected.


Downtime and Availability


AMPATH NodesDown TimeReporting Period Availability52 Week Availability
j480.ampath.net00 hr 00 min100.00000% 99.98236%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%
Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 99.99118%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN0 hr 4 min 99.95966% 98.05749%
FIU030WMI2FORNN00 hr 00 min 100.00000% 99.87684%
AMP-JACK-JACK-100GE-5241100 hr 00 min 100.00000% 98.96697%
FIU034WFORSP4NN1 hr 1 min 99.39335% 99.79797%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
FIU026UMI2SA1NN00 hr 00 min 100.00000% 91.56193%
FIU031WCRPPANNN00 hr 00 min 100.00000% 99.98318%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.52164%
FIU036WPANSA1NN00 hr 00 min 100.00000% 98.68946%
FIU020UMI2SP3NN0 hr 0 min 99.99653% 98.73227%
Aggregate All AMPATH Backbone Circuits0 days 1 hr 5 min 99.93495% 98.51878%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability

Upcoming Scheduled Maintenances

Ticket No.:CHG0041259
Subject:Maintenance 2 of 3 Completed - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN)
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
FIU032UMI2PANNN
FIU035WMI2CRPNN
Start Time:2020-03-05 03:00:00
End Time:2020-03-05 11:00:00
DescriptionThe following assets remained available while LANautilus engineers performed circuit maintenance. Maintenance was completed and no impact was observed.


Ticket No.:CHG0041301
Subject:Maintenance - AMPATH Provider LANautilus FIU020UMI2SP3NN
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
Provider LANautilus FIU020UMI2SP3NN
Start Time:2020-03-07 03:00:00
End Time:2020-03-07 09:00:00
DescriptionThe listed asset will be unavailable while LANautilus performs maintenance to exchange a damaged splice box in Sao Paulo, Brazil. Outages are expected. The entire maintenance window is reserved.


Ticket No.:CHG0041274
Subject:Maintenance 1 of 3 - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN)
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
FIU032UMI2PANNN
FIU035WMI2CRPNN
Start Time:2020-03-11 03:00:00
End Time:2020-03-11 11:00:00
DescriptionThe following assets will be unavailable while LANautilus engineers perform hardware relocation maintenance. Outages are expected. Th entire window is reserved.


Ticket No.:CHG0041276
Subject:Maintenance 3 of 3 - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN)
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
FIU032UMI2PANNN
FIU035WMI2CRPNN
Start Time:2020-03-13 03:00:00
End Time:2020-03-13 11:00:00
DescriptionThe following assets will be unavailable while LANautilus engineers perform hardware relocation maintenance. Outages are expected. The entire window is reserved.


Ticket No.:CHG0041260
Subject:Maintenance 3 of 3 - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN)
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
FIU032UMI2PANNN
FIU035WMI2CRPNN
Start Time:2020-03-06 03:00:00
End Time:2020-03-06 11:00:00
DescriptionThe following assets will be unavailable while LANautilus engineers perform circuit maintenance. Outages are expected. The entire window is reserved.


Ticket No.:CHG0041415
Subject:Maintenance - AMPATH Core Node J480-2
Source Of Impact: Internal
Affected:j480-2.ampath.net
Core Node J480-2
Start Time:2020-03-06 04:00:00
End Time:2020-03-06 07:00:00
DescriptionThe listed assets will be unavailable while AMPATH Engineers perform maintenance to fix a security vulnerability on Juniper OS that can create a extended Denial of Service (DoS) (https://kb.juniper.net/JSA10982). Outages are expected. The entire maintenance window is reserved.


Ticket No.:CHG0041275
Subject:Maintenance 2 of 3 - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN)
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
FIU032UMI2PANNN
FIU035WMI2CRPNN
Start Time:2020-03-12 03:00:00
End Time:2020-03-12 11:00:00
DescriptionThe following assets will be unavailable while LANautilus engineers perform hardware relocation maintenance. Outages are expected. Th entire window is reserved.


Ticket No.:CHG0041258
Subject:Maintenance Completed 1 of 3 - AMPATH Provider LANautilus (FIU031WCRPPANNN, FIU032UMI2PANNN, and FIU035WMI2CRPNN)
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
FIU032UMI2PANNN
FIU035WMI2CRPNN
Start Time:2020-03-04 03:00:00
End Time:2020-03-04 11:00:00
DescriptionThe following assets were unavailable while LANautilus engineers performed circuit maintenance. This maintenance has been completed.