AMPATH Network Operations Report
2021-08-23 - 2021-08-29

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration
INC0090270 2 - High2 - High Availability - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary)Undetermined Vendor Resolved 2021-08-23 18:33:14 2021-08-23 19:32:39 0 days 0 hr 59 min
INC0090483 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Closed 2021-08-25 23:57:28 2021-08-25 23:57:29 0 days 0 hr 0 min
INC0090561 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor In Progress 2021-08-26 18:13:32 2021-08-26 18:13:33 0 days 0 hr 0 min
INC0090577 4 - Low2 - High Outage Resolved- AMPATH Provider LANautilus FIU033WSA1SP4NNCircuit - Cut Fiber Vendor Closed 2021-08-26 20:26:36 2021-08-26 20:56:15 0 days 0 hr 29 min
INC0090672 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNCircuit - Cut Fiber Vendor Resolved 2021-08-27 14:31:00 2021-08-27 14:31:37 0 days 0 hr 0 min

Unscheduled Outages Detail


Ticket No.:INC0090270
Subject:Availability - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary)
Source Of Impact: Vendor
Affected:AMP-JACKSONVILLE-MIAMI-100GE-01503
Current State:Resolved
Start Time:2021-08-23 18:33:14
End Time:2021-08-23 19:32:39
Outgoing Notification TextThe listed asset is now available following an outage. FIU Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0090483
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Closed
Start Time:2021-08-25 23:57:28
End Time:2021-08-25 23:57:29
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined.


Ticket No.:INC0090561
Subject:Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:In Progress
Start Time:2021-08-26 18:13:32
End Time:2021-08-26 18:13:33
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0090577
Subject:Outage Resolved- AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Closed
Start Time:2021-08-26 20:26:36
End Time:2021-08-26 20:56:15
Outgoing Notification TextThe listed asset is available. LANautilus Engineers have been contacted. The caused fiber cut in our network between Santos, Brazil, and Sao Paulo, Brazil due to a fire. Repairs are complete. No further outages are expected.


Ticket No.:INC0090672
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2021-08-27 14:31:00
End Time:2021-08-27 14:31:37
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The outage was due to switch losing signal caused by a fiber cut in our network at Escalada, Buenos Aires, Argentina. No further outages are expected.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration

Scheduled Maintenances Detail


None during this report period

Downtime and Availability


AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 100.00000%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%
Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 100.00000%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN0 hr 30 min 99.69940% 97.33006%
FIU030WMI2FORNN00 hr 00 min 100.00000% 96.09242%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
SACS/FIU_RNP/FTZ-SGN/100G_FP300 hr 00 min 100.00000% 99.74315%
MON- FIU/MI3-SP3_WAVE-00100 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-0150200 hr 00 min 100.00000% 99.61969%
FIU036WPANSA1NN00 hr 00 min 100.00000% 99.55194%
AMPATH-BOCA-MIAMI-DF00 hr 00 min 100.00000% 99.86339%
FIU020UMI2SP3NN00 hr 00 min 100.00000% 99.81308%
MON- FIU/FTZ-MI3_WAVE-00300 hr 00 min 100.00000% 99.99981%
FIU034WFORSP4NN00 hr 00 min 100.00000% 99.23448%
AMP-JACKSONVILLE-MIAMI-100GE-015030 hr 59 min 99.41055% 98.21944%
FIU026UMI2SA1NN00 hr 00 min 100.00000% 97.46103%
JAX-CLK-SW01-JAX-CLK-SW02-100G00 hr 00 min 100.00000% 100.00000%
FIU031WCRPPANNN00 hr 00 min 100.00000% 99.44891%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.05480%
Aggregate All AMPATH Backbone Circuits0 days 1 hr 29 min 99.94437% 99.08951%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability

Upcoming Scheduled Maintenances

Ticket No.:CHG0053883
Subject:Maintenance - AMPATH Provider Crown Castle
Source Of Impact: Vendor
Affected:AMPATH-BOCA-MIAMI-DF
Start Time:2021-09-11 04:00:00
End Time:2021-09-12 03:45:00
Outgoing Notification TextThe affected listed below will be unavailable as the provider Crown Castle performs circuit maintenance. The entire maintenance window is reserved.


Ticket No.:CHG0053351
Subject:Maintenance - AMPATH Provider Crown Castle
Source Of Impact: Vendor
Affected:AMPATH-BOCA-MIAMI-DF
Start Time:2021-10-12 04:00:00
End Time:2021-10-12 10:00:00
Outgoing Notification TextThe affected listed below will be unavailable due to vendor maintenance. The entire maintenance window is reserved.