AMPATH Network Operations Report
2021-02-15 - 2021-02-21

AMPATH Network Operations Center

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Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration
INC0076195 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNHardware Vendor Closed 2021-02-15 02:24:51
2021-02-15 06:46:00 		2021-02-15 02:40:16
2021-02-15 08:15:01 		0 days 0 hr 15 min
0 days 1 hr 29 min
INC0076247 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU031WCRPPANNNUndetermined Vendor Closed 2021-02-15 16:13:00 2021-02-15 16:14:00 0 days 0 hr 1 min
INC0076263 4 - Low2 - High Brief Outage - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary)Undetermined Vendor Resolved 2021-02-15 18:44:00 2021-02-15 18:45:00 0 days 0 hr 1 min
INC0076388 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN & FIU033WSA1SP4NNCircuit - Bumped Fiber Vendor Closed 2021-02-16 17:04:05 2021-02-16 17:04:06 0 days 0 hr 0 min
INC0076466 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Resolved 2021-02-17 14:36:12 2021-02-17 14:36:13 0 days 0 hr 0 min
INC0076577 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Undetermined Resolved 2021-02-18 16:40:16 2021-02-18 16:40:17 0 days 0 hr 0 min
INC0076644 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU031WCRPPANNNCircuit - Bumped Fiber Vendor Resolved 2021-02-19 03:43:10 2021-02-19 03:44:10 0 days 0 hr 1 min

Unscheduled Outages Detail


Ticket No.:INC0076195
Subject:Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected: FIU033WSA1SP4NN
Current State:Closed
Start Time:2021-02-15 02:24:51
End Time:2021-02-15 02:40:16
Outgoing Notification TextThe following asset are available. LANautilus engineers reported the outage was due to a faulty card in Brazil. A soft reset cleared the alarm. The circuit is now up and under monitoring.


Ticket No.:INC0076247
Subject:Brief Outage - AMPATH Provider LANautilus FIU031WCRPPANNN
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
Current State:Closed
Start Time:2021-02-15 16:13:00
End Time:2021-02-15 16:14:00
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0076263
Subject:Brief Outage - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary)
Source Of Impact: Vendor
Affected:AMP-JACKSONVILLE-MIAMI-100GE-01503
Current State:Resolved
Start Time:2021-02-15 18:44:00
End Time:2021-02-15 18:45:00
Outgoing Notification TextThe listed asset is available following a brief outage. FIU Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0076388
Subject:Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN & FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
FIU033WSA1SP4NN
Current State:Closed
Start Time:2021-02-16 17:04:05
End Time:2021-02-16 17:04:06
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0076466
Subject:Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2021-02-17 14:36:12
End Time:2021-02-17 14:36:13
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0076577
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Undetermined
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2021-02-18 16:40:16
End Time:2021-02-18 16:40:17
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for outage is undetermined.


Ticket No.:INC0076644
Subject:Brief Outage - AMPATH Provider LANautilus FIU031WCRPPANNN
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
Current State:Resolved
Start Time:2021-02-19 03:43:10
End Time:2021-02-19 03:44:10
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration

Scheduled Maintenances Detail


None during this report period

Downtime and Availability


AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 99.97393%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%
Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 99.99565%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN1 hr 44 min 98.96346% 98.77964%
MON- FIU/FTZ-MI3_WAVE-00300 hr 00 min 100.00000% 99.99981%
FIU030WMI2FORNN00 hr 00 min 100.00000% 99.58872%
FIU034WFORSP4NN00 hr 00 min 100.00000% 98.98067%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-015030 hr 1 min 99.99008% 99.04086%
SACS/FIU_RNP/FTZ-SGN/100G_FP300 hr 00 min 100.00000% 100.00000%
FIU026UMI2SA1NN00 hr 00 min 100.00000% 97.64056%
MON- FIU/MI3-SP3_WAVE-00100 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-0150200 hr 00 min 100.00000% 99.77039%
FIU031WCRPPANNN0 hr 2 min 99.98016% 99.61967%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.37975%
FIU036WPANSA1NN00 hr 00 min 100.00000% 99.71850%
AMPATH-BOCA-MIAMI-DF00 hr 00 min 100.00000% 99.86376%
FIU020UMI2SP3NN0 hr 0 min 99.99983% 98.96784%
Aggregate All AMPATH Backbone Circuits0 days 1 hr 47 min 99.92890% 99.42334%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability

Upcoming Scheduled Maintenances

Ticket No.:CHG0048532
Subject:Maintenance - AMPATH Provider Crown Castle
Source Of Impact: Vendor
Affected:AMPATH-BOCA-MIAMI-DF
Start Time:2021-03-27 04:00:00
End Time:2021-03-27 22:00:00
Outgoing Notification TextThe affected listed below will be unavailable as the provider Crown Castle performs circuit reloacation maintenance. The entire maintenance window is reserved.


Ticket No.:CHG0049432
Subject:Maintenance - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Primary)
Source Of Impact: Vendor
Affected:AMP-JACKSONVILLE-MIAMI-100GE-01502
Start Time:2021-02-24 04:00:00
End Time:2021-02-24 06:00:00
Outgoing Notification TextThe listed circuit will be unavailable while FLR Engineers test fiber between Titusville and Melbourne. An outage throughout the window is expected. The entire window is reserved.