Indiana GigaPOP Network Operations Report
2019-09-06 - 2019-09-19

Indiana GigaPOP Network Operations Center

Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0041500 1 - Critical1 - Critical Outage Resolved - Indiana GigaPOP Core Node LLHardware Internal Closed 2019-09-09 17:58:51 2019-09-09 19:17:20 0 days 1 hr 18 min

Unscheduled Outages Detail

Ticket No.:INC0041500
Subject:Outage Resolved - Indiana GigaPOP Core Node LL
Source Of Impact: Internal
Core Node LL
Peer Big Ten Academic Alliance
Member IU Research Network
Member Indiana Office of Technology
Member Indiana University
Member Indianapolis Zoo
Peer Internet2
Peer N-Wave
Member Purdue Research
Member Purdue University
Member St. Louis Internet2 Access Consortium
Member University of Notre Dame
Peer Wintek Corporation
Current State:Closed
Start Time:2019-09-09 17:58:51
End Time:2019-09-09 19:17:20
DescriptionIndiana GigaPOP Enigneers were engaged and resolved the FPC card issues off of Core Node LL. No further issues are expected. Please note - Traffic rerouted via redundant connections.

Upcoming Scheduled Maintenances

Ticket No.:CHG0038886
Subject:Maintenance Completed - Indiana GigaPOP Backbone BLDC-ICTC
Source Of Impact: Vendor
Affected:Peer I-Light
Backbone BLDC-ICTC
Start Time:2019-09-23 04:00:00
End Time:2019-09-23 09:00:00
DescriptionPeer I-Light remained available while Zayo Engineers perform maintenance to relocate fiber at SR 46 and California St. in Columbus, IN. Maintenance has been completed.

Ticket No.:CHG0038949
Subject:Maintenance - Indiana GigaPOP Internal PennREN Tunnel Migration
Source Of Impact: Internal
Start Time:2019-09-26 17:00:00
End Time:2019-09-26 19:00:00
DescriptionIndiana GigaPOP Engineers will be updating routing policies on and No outages are expected; however, the entire maintenance window is reserved.

Ticket No.:CHG0038941
Subject:Maintenance - Indiana GigaPOP Vendor Hurricane Electric
Source Of Impact: Vendor
Affected:Vendor Hurricane Electric
Start Time:2019-10-02 06:00:00
End Time:2019-10-02 10:00:00
DescriptionVendor Hurricane Electric will be unavailable while their Engineers perform maintenance located at Lifeline Henry Street, Indianapolis, IN. An outage of less than one (1) hour is expected; however, the entire window is reserved.

Ticket No.:CHG0038893
Subject:Maintenance Completed - Indiana GigaPOP Various Peers
Source Of Impact: Vendor
Affected:Peer University of Wisconsin - Madison
Peer University of Minnesota
Peer University of Iowa
Start Time:2019-09-25 13:00:00
End Time:2019-09-25 19:00:00
DescriptionVarious Peers remained available while BOREAS Engineers performed maintenance on a splice case between I-94 and WI Hwy 33. No outages were observed. Maintenance is completed.