WIX ANA Network Operations Report
03/14/2016 - 03/20/2016

WIX ANA Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Source Of Impact Start Time (UTC) End Time (UTC)

6274-Normal 2-High Outage Resolved - WIX ANA (London) Unannounced MaintenanceVendor 03/18/2016 4:47 AM 03/18/2016 5:00 AM
6284-Normal 2-High Outage Resolved - WIX ANA (London) HardwareVendor 03/19/2016 7:57 AM 03/19/2016 7:58 AM
03/21/2016 3:39 AM 03/21/2016 6:00 AM

Unscheduled Outages Detail


Ticket No.:627:130
Subject:Outage Resolved - WIX ANA (London)
Source Of Impact:Vendor
Affected:Trans-Atlantic ANA-100 WIX-London
Start Time:Friday, March 18, 2016, 4:47 AM (0447) UTC
End Time:Friday, March 18, 2016, 5:00 AM (0500) UTC
Description:The above ANA-100 circuit is currently available. The vendor has been contacted; however, the reason for outage was scheduled maintenance. The maintenance is due to be completed at 1000 UTC. Should your path have a backup provisioned over the ANA-100 MAN LAN-Amsterdam path, your traffic should redirect.

Ticket No.:628:130
Subject:Outage Resolved - WIX ANA (London)
Source Of Impact:Vendor
Affected:Trans-Atlantic ANA-100 WIX-London
Start Time:Saturday, March 19, 2016, 7:57 AM (0757) UTC
End Time:Saturday, March 19, 2016, 7:58 AM (0758) UTC
Start Time:Monday, March 21, 2016, 3:39 AM (0339) UTC
End Time:Monday, March 21, 2016, 6:00 AM (0600) UTC
Description:The above ANA-100 circuit is now available. The vendor has been contacted. The reason for the outage was due to a faulty Amp that has since been replaced. No further outages are expected. Should your path have a backup provisioned over the ANA-100 MAN LAN-Amsterdam path, your traffic should have redirected.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Start Time (UTC) End Time (UTC)

625 3-Elevated 1-Critical Maintenance Completed - WIX ANA (London) Software Vendor03/15/2016 9:28 AM 03/15/2016 9:32 AM
610 3-Elevated 3-Elevated Maintenance 2 of 2 Completed - WIX ANA (London) CircuitVendor 03/18/2016 4:47 AM 03/18/2016 7:30 AM

Scheduled Maintenances Detail

Ticket No.:625:130
Subject:Maintenance Completed - WIX ANA (London)
Source Of Impact:Vendor
Affected:Trans-Atlantic ANA-100 WIX-London
Start Time:Tuesday, March 15, 2016, 9:28 AM (0928) UTC
End Time:Tuesday, March 15, 2016, 9:32 AM (0932) UTC
Description: The above was briefly unavailable while Level(3) Communications performed maintenance. Maintenance has been completed. No further outages are expected. Should your path have a backup provisioned over the ANA- 100 MAN LAN-Amsterdam path, your traffic should have redirected.

Ticket No.:610:130
Subject:Maintenance 2 of 2 Completed - WIX ANA (London)
Source Of Impact:Vendor
Affected:Trans-Atlantic ANA-100 WIX-London
Start Time:Friday, March 18, 2016, 4:47 AM (0447) UTC
End Time:Friday, March 18, 2016, 7:30 AM (0730) UTC
Description: The above listed is now available after a third party provider performed work to replace a section of cable. The maintenance has been completed.


Downtime and Availability



WIX ANA Core NodesDown TimeReporting Period Availability52 Week Availability
sw.net.wix.internet2.edu0 hr 0 min100.00000%99.90274%

Aggregate WIX ANA Core Nodes0 hr 0 min100.00000%99.90274%

WIX ANA Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
WIX-LOND-WASH2-100GE-015303 hr 1 min98.20437%99.15153%

Aggregate All WIX ANA Backbone Circuits3 hr 1 min98.20437%99.15153%




Upcoming Scheduled Maintenances