AMPATH Network Operations Report
2021-03-22 - 2021-03-28
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0079155 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2021-03-22 23:52:58 | 2021-03-23 00:04:13 | 0 days 0 hr 11 min |
| INC0079226 | 4 - Low | 2 - High | Brief Outage - AMPATH LANautilus Circuit FIU031WCRPPANNN | Undetermined | Vendor | Resolved | 2021-03-23 01:28:32 | 2021-03-23 01:28:33 | 0 days 0 hr 0 min |
| INC0079228 | 4 - Low | 2 - High | Brief Outage - AMPATH LANautilus Circuit FIU033WSA1SP4NN | Undetermined | Vendor | Resolved | 2021-03-23 02:44:35 | 2021-03-23 02:44:36 | 0 days 0 hr 0 min |
| INC0079307 | 2 - High | 2 - High | Outage Resolved - AMPATH LANautilus Circuit FIU033WSA1SP4NN | Circuit - Cut Fiber | Vendor | Closed | 2021-03-24 03:05:38 | 2021-03-24 05:51:38 | 0 days 2 hr 46 min |
| INC0079323 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU035WMI2CRPNN | Circuit - Damaged Fiber | Vendor | Closed | 2021-03-24 11:12:17 | 2021-03-25 20:11:20 | 1 days 8 hr 59 min |
| INC0079333 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU035WMI2CRPNN | Undetermined | Vendor | Resolved | 2021-03-24 14:06:19 | 2021-03-24 22:31:09 | 0 days 8 hr 24 min |
| Ticket No.: | INC0079155 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2021-03-22 23:52:58 |
| End Time: | 2021-03-23 00:04:13 |
| Outgoing Notification Text | The listed assets are currently available after a brief outage. LANautilus Engineers reported the reason for outage is undetermined due to the brief nature of the outage. |
| Ticket No.: | INC0079226 |
| Subject: | Brief Outage - AMPATH LANautilus Circuit FIU031WCRPPANNN |
| Source Of Impact: | Vendor |
| Affected: | FIU031WCRPPANNN |
| Current State: | Resolved |
| Start Time: | 2021-03-23 01:28:32 |
| End Time: | 2021-03-23 01:28:33 |
| Outgoing Notification Text | The listed circuit is available following a brief outage. LANautilus Engineers have been contacted but the reason for outage is pending. |
| Ticket No.: | INC0079228 |
| Subject: | Brief Outage - AMPATH LANautilus Circuit FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Resolved |
| Start Time: | 2021-03-23 02:44:35 |
| End Time: | 2021-03-23 02:44:36 |
| Outgoing Notification Text | The listed assets are available following a brief outage. Vendor Engineers have been contacted but the reason for outage is undetermined. |
| Ticket No.: | INC0079307 |
| Subject: | Outage Resolved - AMPATH LANautilus Circuit FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2021-03-24 03:05:38 |
| End Time: | 2021-03-24 05:51:38 |
| Outgoing Notification Text | The listed assets are available. LANautilus Engineers reported the outage was due to a fiber cut in Buenos Aires, Argentina. |
| Ticket No.: | INC0079323 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU035WMI2CRPNN |
| Source Of Impact: | Vendor |
| Affected: | FIU035WMI2CRPNN |
| Current State: | Closed |
| Start Time: | 2021-03-24 11:12:17 |
| End Time: | 2021-03-25 20:11:20 |
| Outgoing Notification Text | The listed assets are currently available. AMPATH and LANautilus Engineers have stated the reason for the outage is a degraded fiber. Repairs are complete. No further outages are expectged. |
| Ticket No.: | INC0079333 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU035WMI2CRPNN |
| Source Of Impact: | Vendor |
| Affected: | FIU035WMI2CRPNN |
| Current State: | Resolved |
| Start Time: | 2021-03-24 14:06:19 |
| End Time: | 2021-03-24 22:31:09 |
| Outgoing Notification Text | The listed asset is unavailable. LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| CHG0050354 | Maintenance Completed - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Primary) | Circuit | Vendor | Closed | 2021-03-26 04:05:05 | 2021-03-26 06:32:05 | 0 days 2 hr 27 min | ||
| Ticket No.: | CHG0050354 |
| Subject: | Maintenance Completed - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Primary) |
| Source Of Impact: | Vendor |
| Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01502
Backbone JACKSONVILLE-MIAMI |
| Current State: | Closed |
| Start Time: | 2021-03-26 04:05:05 |
| End Time: | 2021-03-26 06:32:05 |
| Outgoing Notification Text | The following assets are now available after Vendor engineers performed maintenance. This maintenance has been completed. |
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 100.00000% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 2 hr 46 min | 98.35301% | 98.73173% |
| MON- FIU/FTZ-MI3_WAVE-003 | 00 hr 00 min | 100.00000% | 99.99981% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.94831% |
| FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 99.16611% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| AMP-JACKSONVILLE-MIAMI-100GE-01503 | 00 hr 00 min | 100.00000% | 98.92239% |
| SACS/FIU_RNP/FTZ-SGN/100G_FP3 | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 0 hr 11 min | 99.88839% | 97.56657% |
| MON- FIU/MI3-SP3_WAVE-001 | 00 hr 00 min | 100.00000% | 100.00000% |
| AMP-JACKSONVILLE-MIAMI-100GE-01502 | 2 hr 27 min | 98.54166% | 99.73067% |
| FIU031WCRPPANNN | 0 hr 0 min | 99.99983% | 99.72191% |
| FIU035WMI2CRPNN | 1 days 17 hr 23 min | 75.35826% | 99.06901% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.71773% |
| AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 99.86339% |
| FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 99.04097% |
| Aggregate All AMPATH Backbone Circuits | 1 days 22 hr 48 min | 98.14274% | 99.43191% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |