AMPATH Network Operations Report
2019-12-23 - 2019-12-29

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration
INC0048636 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Resolved 2019-12-23 22:40:00 2019-12-23 22:41:00 0 days 0 hr 1 min
INC0048730 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NNCircuit - Cut Fiber Vendor Closed 2019-12-26 13:46:26 2019-12-26 22:00:02 0 days 8 hr 13 min

Unscheduled Outages Detail


Ticket No.:INC0048636
Subject:Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2019-12-23 22:40:00
End Time:2019-12-23 22:41:00
DescriptionThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0048730
Subject:Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
Current State:Closed
Start Time:2019-12-26 13:46:26
End Time:2019-12-26 22:00:02
DescriptionThe listed assets are currently available. LANautilus engineers have been contacted. The reason for outage the outage is fiber cut caused by a high-load truck. No further outages are expected.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration

Scheduled Maintenances Detail


None during this report period

Downtime and Availability


AMPATH NodesDown TimeReporting Period Availability52 Week Availability
j480.ampath.net00 hr 00 min100.00000% 99.98232%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%
Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 99.99116%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN00 hr 00 min 100.00000% 100.00000%
FIU030WMI2FORNN00 hr 00 min 100.00000% 99.98707%
AMP-JACK-JACK-100GE-5241100 hr 00 min 100.00000% 99.83705%
FIU034WFORSP4NN00 hr 00 min 100.00000% 100.00000%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
FIU026UMI2SA1NN0 hr 1 min 99.99008% 99.96246%
FIU031WCRPPANNN00 hr 00 min 100.00000% 100.00000%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 100.00000%
FIU036WPANSA1NN00 hr 00 min 100.00000% 99.96246%
FIU020UMI2SP3NN8 hr 13 min 95.10317% 99.99929%
Aggregate All AMPATH Backbone Circuits0 days 8 hr 14 min 99.50933% 99.97483%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability

Upcoming Scheduled Maintenances

Ticket No.:CHG0040127
Subject:Maintenance 2 of 2 - AMPATH Backbone AMP-JACK-JACK-100GE-52411
Source Of Impact: Vendor
Affected:AMP-JACK-JACK-100GE-52411
Start Time:2020-01-03 05:00:00
End Time:2020-01-03 11:00:00
Description*Please note this is maintenance 1 of 2. The listed asset will be unavailable while Florida Lambda Rail Vendor Engineers perform maintenance to replace fibers in central Georgia. Outages are expected. The entire maintenance window is reserved.


Ticket No.:CHG0040119
Subject:Maintenance 1 of 2 - AMPATH Backbone AMP-JACK-JACK-100GE-52411
Source Of Impact: Vendor
Affected:AMP-JACK-JACK-100GE-52411
Start Time:2020-01-02 05:00:00
End Time:2020-01-02 11:00:00
Description*Please note this is maintenance 1 of 2. The listed asset will be unavailable while Florida Lambda Rail Vendor Engineers perform maintenance to replace fibers in central Georgia. Outages are expected. The entire maintenance window is reserved.


Ticket No.:CHG0040187
Subject:Maintenance - AMPATH Backbone AMP-JACK-JACK-100GE-52411
Source Of Impact: Vendor
Affected:AMP-JACK-JACK-100GE-52411
Start Time:2020-01-08 05:00:00
End Time:2020-01-08 10:00:00
DescriptionThe listed asset will be unavailable while Florida Lambda Rail Vendor Engineers perform maintenance to upgrade hardware. Outages are expected. The entire maintenance window is reserved.