AMPATH Network Operations Report
2019-11-11 - 2019-11-17
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0045908 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN | Undetermined | Vendor | Resolved | 2019-11-11 22:44:00 | 2019-11-11 22:45:00 | 0 days 0 hr 1 min |
| INC0045917 | 4 - Low | 2 - High | Brief Outage Reolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Unannounced Maintenance | Vendor | Closed | 2019-11-12 05:24:36 | 2019-11-12 05:24:37 | 0 days 0 hr 0 min |
| INC0045943 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Circuit - Cut Fiber | Vendor | Closed | 2019-11-12 14:02:22 | 2019-11-12 14:03:22 | 0 days 0 hr 1 min |
| INC0046059 | 4 - Low | 2 - High | Brief Outage - I2 AMPATH Provider LANautilus FIU035WMI2CRPNN & FIU031WCRPPANNN | Undetermined | Vendor | Resolved | 2019-11-13 20:46:00 | 2019-11-13 20:46:42 | 0 days 0 hr 0 min |
| INC0046029 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Cut Fiber | Vendor | Closed | 2019-11-13 15:58:00 | 2019-11-13 22:11:46 | 0 days 6 hr 13 min |
| INC0046081 | 2 - High | 2 - High | Brief Outage Resolved - AMPATH Provider FLR | Unannounced Maintenance | Vendor | Closed | 2019-11-14 01:25:23 | 2019-11-14 01:27:19 | 0 days 0 hr 1 min |
| INC0046172 | 4 - Low | 2 - High | Brief Outage - Ampath Provider Lanautilis (FIU031WCRPPANNN) | Undetermined | Vendor | Resolved | 2019-11-15 07:10:36 | 2019-11-15 07:10:56 | 0 days 0 hr 0 min |
| INC0046191 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN | Circuit - Bumped Fiber | Vendor | Closed | 2019-11-15 14:35:37 | 2019-11-15 14:36:37 | 0 days 0 hr 1 min |
| INC0046310 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN | Undetermined | Vendor | Resolved | 2019-11-17 19:58:45 | 2019-11-17 19:59:00 | 0 days 0 hr 0 min |
| Ticket No.: | INC0045908 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Resolved |
| Start Time: | 2019-11-11 22:44:00 |
| End Time: | 2019-11-11 22:45:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0045917 |
| Subject: | Brief Outage Reolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Closed |
| Start Time: | 2019-11-12 05:24:36 |
| End Time: | 2019-11-12 05:24:37 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers identified the issue to emergency maintenance around Boca Raton to roll services for stability. |
| Ticket No.: | INC0045943 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Closed |
| Start Time: | 2019-11-12 14:02:22 |
| End Time: | 2019-11-12 14:03:22 |
| Description | The listed asset is available following a brief outage. LANautilus Engineers identified the issue to a fiber cut in Boca Raton which resulted in fiber rolling to protective services. |
| Ticket No.: | INC0046059 |
| Subject: | Brief Outage - I2 AMPATH Provider LANautilus FIU035WMI2CRPNN & FIU031WCRPPANNN |
| Source Of Impact: | Vendor |
| Affected: | FIU035WMI2CRPNN
FIU031WCRPPANNN Provider LANautilus FIU035WMI2CRPNN & FIU031WCRPPANNN |
| Current State: | Resolved |
| Start Time: | 2019-11-13 20:46:00 |
| End Time: | 2019-11-13 20:46:42 |
| Description | The listed assets are available. LANautilus Engineers have been contacted, however the reason for the outage is pending. Updates will be provided as they become available. |
| Ticket No.: | INC0046029 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2019-11-13 15:58:00 |
| End Time: | 2019-11-13 22:11:46 |
| Description | The listed asset is now available. AMPATH and LANautilus Engineers have been contacted. The reason for the outage was a fiber cut in Santiago, Chile. The fiber has been spliced and all the services have been restored. No further outages are expected |
| Ticket No.: | INC0046081 |
| Subject: | Brief Outage Resolved - AMPATH Provider FLR |
| Source Of Impact: | Vendor |
| Affected: | AMP-JACK-JACK-100GE-52411 |
| Current State: | Closed |
| Start Time: | 2019-11-14 01:25:23 |
| End Time: | 2019-11-14 01:27:19 |
| Description | The following asset is unavailable after a brief outage. The reason for the outage is due to announced maintenance. The maintenance is now complete. No further outages are expected |
| Ticket No.: | INC0046172 |
| Subject: | Brief Outage - Ampath Provider Lanautilis (FIU031WCRPPANNN) |
| Source Of Impact: | Vendor |
| Affected: | FIU031WCRPPANNN |
| Current State: | Resolved |
| Start Time: | 2019-11-15 07:10:36 |
| End Time: | 2019-11-15 07:10:56 |
| Description | The following asset is available after a brief outage. LANautilus engineers have been notified. The reason for the outage is pending. |
| Ticket No.: | INC0046191 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU036WPANSA1NN |
| Current State: | Closed |
| Start Time: | 2019-11-15 14:35:37 |
| End Time: | 2019-11-15 14:36:37 |
| Description | The listed asset is available following a brief outage. LANautilus Engineers identified a brief degradation in Santiago, Chile. No further outages are expected. |
| Ticket No.: | INC0046310 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU034WFORSP4NN |
| Current State: | Resolved |
| Start Time: | 2019-11-17 19:58:45 |
| End Time: | 2019-11-17 19:59:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers reported the outage was undetermined. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.98232% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99116% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.98707% |
| AMP-JACK-JACK-100GE-52411 | 0 hr 1 min | 99.98082% | 99.83705% |
| FIU034WFORSP4NN | 0 hr 0 min | 99.99752% | 100.00000% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 6 hr 13 min | 96.29199% | 99.96246% |
| FIU031WCRPPANNN | 0 hr 1 min | 99.98975% | 100.00000% |
| FIU035WMI2CRPNN | 0 hr 0 min | 99.99306% | 100.00000% |
| FIU036WPANSA1NN | 0 hr 1 min | 99.99008% | 99.96246% |
| FIU020UMI2SP3NN | 0 hr 2 min | 99.97999% | 99.99929% |
| Aggregate All AMPATH Backbone Circuits | 0 days 6 hr 20 min | 99.62232% | 99.97483% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |