Indiana GigaPOP Network Operations Report
2019-04-05 - 2019-04-18

Indiana GigaPOP Network Operations Center

Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0032650 1 - Critical1 - Critical Brief Outage Resolved - Indiana GigaPOP Core Node ICTCUnannounced Maintenance Internal Resolved 2019-04-16 04:40:51 2019-04-16 04:48:17 0 days 0 hr 7 min
INC0032873 2 - High2 - High Brief Outage - Indiana GigaPOP Backbone ICTC-IPIUInvestigating Undetermined Resolved 2019-04-18 16:20:50 2019-04-18 16:25:12 0 days 0 hr 4 min

Unscheduled Outages Detail

Ticket No.:INC0032650
Subject:Brief Outage Resolved - Indiana GigaPOP Core Node ICTC
Source Of Impact: Internal
Core Node ICTC
Backbone BLDC-ICTC
Backbone CHIC-ICTC
Backbone ICTC-LL
Peer FutureGrid
Member I-Light
Member IU Research Network
Member Indiana Office of Technology (IOT)
Member Indiana University
Member NCAA
Peer Netflix Streaming Services
Peer OARnet
Peer Pennsylvania State University
Member Purdue University
Peer Smithville Digital
Peer University of Chicago
Peer University of Illinois at Urbana-Champaign
Peer University of Minnesota - Twin Cities
Member University of Notre Dame
Peer University of Wisconsin at Madison
Peer University of Iowa
Current State:Resolved
Start Time:2019-04-16 04:40:51
End Time:2019-04-16 04:48:17
DescriptionConnections off of Core Node ICTC were briefly unavailable. Indiana GigaPOP Engineers confirmed this outage was due to a node reboot, which was an unexpected impact of scheduled network maintenance. Traffic rerouted via Core Node LL. Maintenance has been completed and no further outages are expected.

Ticket No.:INC0032873
Subject:Brief Outage - Indiana GigaPOP Backbone ICTC-IPIU
Source Of Impact: Undetermined
Backbone ICTC-IPIU
Member I-Light
Current State:Resolved
Start Time:2019-04-18 16:20:50
End Time:2019-04-18 16:25:12
DescriptionBackbone ICTC-IPIU was briefly unavailable. Indiana GigaPOP Engineers have been contacted; however, the reason for the brief outage is pending.

Upcoming Scheduled Maintenances

None Currently Planned