Generated Report for AMPATH

AMPATH Network Operations Report
2019-01-28 - 2019-02-03

AMPATH Network Operations Center

New Connections

Connector	Type	Date	Sponsor

Upgrades

None

New Services

None

Other

None

Unscheduled Outages Summary

Incident Number	Customer Impact	Network Impact	Title	Outage Type	Source of Impact	Current State	Start Time (UTC)	End Time (UTC)

INC0027706	4 - Low	2 - High	Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN	Undetermined	Vendor	Resolved	2019-01-28 12:38:44	2019-01-28 12:38:45
INC0027786	4 - Low	2 - High	Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN	Undetermined	Vendor	Resolved	2019-01-30 02:01:56	2019-01-30 02:01:59
INC0027803	2 - High	2 - High	Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN	Circuit - Cut Fiber	Vendor	Resolved	2019-01-30 12:27:00 2019-01-30 17:56:17	2019-01-30 12:27:05 2019-01-31 04:25:01
INC0027857	4 - Low	2 - High	Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN	Undetermined	Vendor	Resolved	2019-01-31 14:09:13	2019-01-31 14:09:14
INC0027942	2 - High	2 - High	Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN	Circuit - Damaged Fiber	Vendor	Resolved	2019-02-02 12:00:49 2019-02-02 13:10:37	2019-02-02 12:01:00 2019-02-02 16:30:25
INC0027952	4 - Low	2 - High	Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN & FIU034WFORSP4NN	Investigating	Vendor	Resolved	2019-02-02 18:26:09	2019-02-02 18:26:10

Unscheduled Outages Detail

Ticket No.:	INC0027706
Subject:	Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact:	Vendor
Affected:	FIU033WSA1SP4NN
Current State:	Resolved
Start Time:	2019-01-28 12:38:44
End Time:	2019-01-28 12:38:45
Description	The listed asset is available following a brief outage. Vendor engineers have been contacted. However, the reason for the outage is pending.

Ticket No.:	INC0027786
Subject:	Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact:	Vendor
Affected:	FIU033WSA1SP4NN
Current State:	Resolved
Start Time:	2019-01-30 02:01:56
End Time:	2019-01-30 02:01:59
Description	The listed asset is available following a brief outage. Vendor engineers have been contacted. However, the reason for the outage is undetermined.

Ticket No.:	INC0027803
Subject:	Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact:	Vendor
Affected:	FIU033WSA1SP4NN
Current State:	Resolved
Start Time:	2019-01-30 12:27:00
End Time:	2019-01-30 12:27:05
Description	The listed asset is available. Vendor engineers have been contacted. The reason for the outage was a fiber cut. No further outages are anticipated.

Ticket No.:	INC0027857
Subject:	Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact:	Vendor
Affected:	FIU033WSA1SP4NN
Current State:	Resolved
Start Time:	2019-01-31 14:09:13
End Time:	2019-01-31 14:09:14
Description	The listed asset is available following a brief outage. Vendor engineers have been contacted, however the reason for the outage is indeterminate.

Ticket No.:	INC0027942
Subject:	Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact:	Vendor
Affected:	FIU026UMI2SA1NN
Current State:	Resolved
Start Time:	2019-02-02 12:00:49
End Time:	2019-02-02 12:01:00
Description	The listed asset is currently available.. Provider LANautilus has been contacted. The reason for the outage was a cable damaged by tree trimming crews. All services have restored, and no further outages are expected.

Ticket No.:	INC0027952
Subject:	Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN & FIU034WFORSP4NN
Source Of Impact:	Vendor
Affected:	FIU033WSA1SP4NN FIU034WFORSP4NN
Current State:	Resolved
Start Time:	2019-02-02 18:26:09
End Time:	2019-02-02 18:26:10
Description	The listed assets were briefly unavailable. LANautilus Engineers have been contacted to investigate.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	Title	Maintenance Type	Source Of Impact	Current State	Start Time (UTC)	End Time (UTC)

Scheduled Maintenances Detail

None during this report period

Downtime and Availability

AMPATH Nodes	Down Time	Reporting Period Availability	52 Week Availability
j480.ampath.net	00 hr 00 min	100.00000%	100.00000%
j480-2.ampath.net	00 hr 00 min	100.00000%	100.00000%

Aggregate AMPATH Core Nodes	0 days 0 hr 0 min	100.00000%	100.00000%

AMPATH Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
FIU033WSA1SP4NN	10 hr 28 min	93.76074%	96.96471%
FIU030WMI2FORNN	00 hr 00 min	100.00000%	97.42084%
AMP-JACK-JACK-100GE-52411	00 hr 00 min	100.00000%	97.22241%
FIU034WFORSP4NN	0 hr 0 min	99.99983%	95.61371%
FIU020UMI2SP1NN	00 hr 00 min	100.00000%	91.57398%
FIU015TCARMI2NN	00 hr 00 min	100.00000%	100.00000%
FIU026UMI2SA1NN	3 hr 19 min	98.01604%	99.10214%
FIU031WCRPPANNN	00 hr 00 min	100.00000%	100.00000%
FIU035WMI2CRPNN	00 hr 00 min	100.00000%	99.84051%
FIU036WPANSA1NN	00 hr 00 min	100.00000%	100.00000%

Aggregate All AMPATH Backbone Circuits	0 days 13 hr 48 min	99.17766%	97.77383%

Upcoming Scheduled Maintenances

Ticket No.:	CHG0034852
Subject:	Maintenance Completed - AMPATH Circuit AMP-JACK-JACK-100GE-52411
Source Of Impact:	Internal
Affected:	AMP-JACK-JACK-100GE-52411
Start Time:	2019-02-05 15:00:00
End Time:	2019-02-05 16:00:00
Description	The listed asset was briefly unavailable while FIU Engineers performed a power cycle on MCT01 interface ethernet 6/2. Maintenance has been completed.