AMPATH Network Operations Report
2019-08-26 - 2019-09-01
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0040626 | 4 - Low | 2 - High | Brief Outage - AMPATH LANautilus circuit FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2019-08-26 21:40:53 | 2019-08-26 21:40:54 | 0 days 0 hr 0 min |
| INC0040673 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Resolved | 2019-08-27 14:06:00 | 2019-08-27 14:07:00 | 0 days 0 hr 1 min |
| INC0040811 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2019-08-28 17:40:26 | 2019-08-28 17:41:26 | 0 days 0 hr 1 min |
| INC0040903 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN | Undetermined | Vendor | Closed | 2019-08-29 18:26:20 | 2019-08-29 18:26:22 | 0 days 0 hr 0 min |
| INC0040906 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Other | Vendor | Resolved | 2019-08-29 18:47:07 | 2019-08-29 18:47:13 | 0 days 0 hr 0 min |
| INC0040907 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider FIU026UMI2SA1NN | Undetermined | Vendor | Canceled | 2019-08-29 18:47:45 | 2019-08-29 18:47:46 | 0 days 0 hr 0 min |
| INC0041030 | 2 - High | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN | Investigating | Vendor | Resolved | 2019-08-31 13:07:38 | 2019-08-31 13:08:06 | 0 days 0 hr 0 min |
| Ticket No.: | INC0040626 |
| Subject: | Brief Outage - AMPATH LANautilus circuit FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2019-08-26 21:40:53 |
| End Time: | 2019-08-26 21:40:54 |
| Description | The above listed asset is available. LANautilus engineers have been contacted; however, the reason for the brief outage is pending. |
| Ticket No.: | INC0040673 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN
Provider LANautilus (FIU033WSA1SP4NN) |
| Current State: | Resolved |
| Start Time: | 2019-08-27 14:06:00 |
| End Time: | 2019-08-27 14:07:00 |
| Description | The listed assets is now available following a brief outage. LANautilus Engineers have been contacted. The reason for the outage is undetermined. |
| Ticket No.: | INC0040811 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2019-08-28 17:40:26 |
| End Time: | 2019-08-28 17:41:26 |
| Description | The listed asset is available following a brief outage. LANautilus Engineers reported the outage was undetermined. All services have been restored. No further outage is expected. |
| Ticket No.: | INC0040903 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Closed |
| Start Time: | 2019-08-29 18:26:20 |
| End Time: | 2019-08-29 18:26:22 |
| Description | The following assets are available. LANautilus engineers are being contacted. The reason for the outage is currently undetermined. |
| Ticket No.: | INC0040906 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2019-08-29 18:47:07 |
| End Time: | 2019-08-29 18:47:13 |
| Description | The listed asset is available following a brief outage. Provider LANautilus has been contacted. The reason for the outage was degradation of a back-haul fiber in Panama. Service has been monitored and is stable. No further outages are expected |
| Ticket No.: | INC0040907 |
| Subject: | Brief Outage - AMPATH Provider FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Canceled |
| Start Time: | 2019-08-29 18:47:45 |
| End Time: | 2019-08-29 18:47:46 |
| Description | The asset listed above is available. LANautilus and AMPATH engineer have been engaged. The reason of outage is currently undetermined. |
| Ticket No.: | INC0041030 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU034WFORSP4NN |
| Current State: | Resolved |
| Start Time: | 2019-08-31 13:07:38 |
| End Time: | 2019-08-31 13:08:06 |
| Description | The listed assets were briefly unavailable. Provider LANautilus has been contacted, however, the reason for the outage was unable to be determined. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.98232% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99116% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 0 hr 2 min | 99.97999% | 96.00767% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 97.39785% |
| AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 1.17203% |
| FIU034WFORSP4NN | 0 hr 0 min | 99.99537% | 95.53046% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 0 hr 0 min | 99.99884% | 98.81764% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.41971% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.20581% |
| FIU020UMI2SP3NN | 0 hr 0 min | 99.99967% | 99.26947% |
| Aggregate All AMPATH Backbone Circuits | 0 days 0 hr 2 min | 99.99739% | 88.68206% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |