AMPATH Network Operations Report
2021-06-28 - 2021-07-04
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0086319 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Circuit - Cut Fiber | Vendor | Closed | 2021-06-29 23:52:40 | 2021-06-29 23:52:43 | 0 days 0 hr 0 min |
| INC0086364 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Undetermined | Vendor | Closed | 2021-06-30 14:57:42
2021-06-30 15:57:37 |
2021-06-30 14:57:44
2021-06-30 15:57:38 |
0 days 0 hr 0 min
0 days 0 hr 0 min |
| INC0086365 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2021-06-30 15:05:37 | 2021-06-30 15:05:38 | 0 days 0 hr 0 min |
| INC0086380 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2021-06-30 18:01:00 | 2021-06-30 18:01:06 | 0 days 0 hr 0 min |
| INC0086480 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2021-07-01 14:56:15
2021-07-01 14:59:35 |
2021-07-01 14:56:16
2021-07-01 14:59:36 |
0 days 0 hr 0 min
0 days 0 hr 0 min |
| INC0086510 | 4 - Low | 2 - High | Brief Outage Resolved- AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2021-07-01 19:11:52 | 2021-07-01 19:11:53 | 0 days 0 hr 0 min |
| INC0086642 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2021-07-03 18:28:11
2021-07-03 19:51:36 |
2021-07-03 18:29:00
2021-07-03 19:52:00 |
0 days 0 hr 0 min
0 days 0 hr 0 min |
| Ticket No.: | INC0086319 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Closed |
| Start Time: | 2021-06-29 23:52:40 |
| End Time: | 2021-06-29 23:52:43 |
| Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for outage was due to a fiber cut in Sao Paulo, Brazil. No further outages are expected. |
| Ticket No.: | INC0086364 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Closed |
| Start Time: | 2021-06-30 14:57:42 |
| End Time: | 2021-06-30 14:57:44 |
| Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers were contacted. The reason for the outage is undetermined. No further outages are anticipated. |
| Ticket No.: | INC0086365 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2021-06-30 15:05:37 |
| End Time: | 2021-06-30 15:05:38 |
| Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for outage is pending. |
| Ticket No.: | INC0086380 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2021-06-30 18:01:00 |
| End Time: | 2021-06-30 18:01:06 |
| Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the brief outage was due to a brief degradation in our network in Panama. RFO was undetermined |
| Ticket No.: | INC0086480 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2021-07-01 14:56:15 |
| End Time: | 2021-07-01 14:56:16 |
| Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage was due to a due to a brief degradation in our network in Chile. RFO was undetermined |
| Ticket No.: | INC0086510 |
| Subject: | Brief Outage Resolved- AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2021-07-01 19:11:52 |
| End Time: | 2021-07-01 19:11:53 |
| Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage was due to a a brief degradation in our network in Argentina. RFO was undetermined. |
| Ticket No.: | INC0086642 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2021-07-03 18:28:11 |
| End Time: | 2021-07-03 18:29:00 |
| Outgoing Notification Text | The listed asset is available following a brief outage. LANautilus Engineers have reported the outage was due to a brief degradation in their network in Panama that was solved without intervention. Due to the brief nature of the event an RFO cannot be determined. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 100.00000% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 0 hr 0 min | 99.99967% | 97.12770% |
| MON- FIU/FTZ-MI3_WAVE-003 | 00 hr 00 min | 100.00000% | 99.99981% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.98815% |
| FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 99.21316% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| AMP-JACKSONVILLE-MIAMI-100GE-01503 | 00 hr 00 min | 100.00000% | 98.23753% |
| SACS/FIU_RNP/FTZ-SGN/100G_FP3 | 00 hr 00 min | 100.00000% | 99.74315% |
| FIU026UMI2SA1NN | 0 hr 1 min | 99.98661% | 97.13325% |
| MON- FIU/MI3-SP3_WAVE-001 | 00 hr 00 min | 100.00000% | 100.00000% |
| AMP-JACKSONVILLE-MIAMI-100GE-01502 | 00 hr 00 min | 100.00000% | 99.70282% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.71972% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.06998% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.68256% |
| AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 99.86339% |
| FIU020UMI2SP3NN | 0 hr 0 min | 99.99901% | 99.54108% |
| Aggregate All AMPATH Backbone Circuits | 0 days 0 hr 1 min | 99.99902% | 99.26815% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| Ticket No.: | CHG0052288 |
| Subject: | Maintenance - AMPATH Provider Crown Castle |
| Source Of Impact: | Vendor |
| Affected: | AMPATH-BOCA-MIAMI-DF |
| Start Time: | 2021-07-17 04:00:00 |
| End Time: | 2021-07-17 22:00:00 |
| Outgoing Notification Text | The affected listed below will be unavailable due to vendor maintenance. The entire maintenance window is reserved. |