Indiana GigaPOP Network Operations Report
2019-07-12 - 2019-07-25

Indiana GigaPOP Network Operations Center

Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0038317 2 - High2 - High Outage Resolved- Indiana GigaPOP Backbone CHIC-ICTCCircuit - Damaged Fiber Vendor Resolved 2019-07-18 09:02:08 2019-07-18 17:43:22 0 days 8 hr 41 min

Unscheduled Outages Detail

Ticket No.:INC0038317
Subject:Outage Resolved- Indiana GigaPOP Backbone CHIC-ICTC
Source Of Impact: Vendor
Backbone CHIC-ICTC
Peer University of Chicago
Peer University of Wisconsin at Madison
Peer University of Minnesota - Twin Cities
Peer University of Illinois at Urbana-Champaign
Peer OARnet
Peer IU Research Network Operations
Member Purdue University
Member Indiana University
Member FutureGrid
Current State:Resolved
Start Time:2019-07-18 09:02:08
End Time:2019-07-18 17:43:22
DescriptionBackbone CHIC-ICTC is now available following CenturyLink Maintenance. CenturyLink Engineers were engaged and dispatched technicians to Crown Point, IN to restore services due to damaged fiber. All repairs have been completed and technicians are hands off as of 1:50PM ET. No further issues are expected.

Upcoming Scheduled Maintenances

Ticket No.:CHG0037643
Subject:Maintenance - Indiana GigaPOP Member University of Notre Dame
Source Of Impact: Internal
Affected:Member University of Notre Dame
Start Time:2019-07-31 02:00:00
End Time:2019-07-31 08:00:00
DescriptionMember University of Notre Dame should remain available while I-Light, University of Notre Dame and St. Joe Valley MetroNet Engineers will be perform maintenance to repair fiber issues on both University of Notre Dame connections. Work will be performed on one (1) connection at a time, ensuring that University of Notre Dame remains available. The entire window is reserved.

Ticket No.:CHG0037853
Subject:Maintenance Completed - Indiana GigaPOP
Source Of Impact: Internal
Start Time:2019-07-26 16:30:00
End Time:2019-07-26 20:00:00
DescriptionIndiana GigaPOP Engineers pulled sled 3 from opt-ws.ictc. No member services were impacted. Maintenance is completed.