AMPATH Network Operations Report
2018-10-01 - 2018-10-07

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC)
INC0020543 4 - Low2 - High Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN and FIU034WFORSP4NNSoftware Vendor Resolved 2018-10-05 13:30:12 2018-10-05 14:41:30
INC0020111 4 - Low2 - High Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN and FIU034WFORSP4NNUndetermined Vendor Resolved 2018-10-01 17:41:57 2018-10-01 17:41:58
INC0020092 4 - Low2 - High Brief Outage - AMPATH Provider FLR ( AMP-JACK-JACK-100GE-52411)Undetermined Undetermined In Progress 2018-10-01 15:04:00 2018-10-01 15:05:00

Unscheduled Outages Detail


Ticket No.:INC0020543
Subject:Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN and FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
FIU034WFORSP4NN
Current State:Resolved
Start Time:2018-10-05 13:30:12
End Time:2018-10-05 14:41:30
DescriptionThe above listed asset is currently available. AMPATH Engineers reported the outage was due to a failure card in San Pablo. They have performed a card reset. The services have restored and no further outage is expected.


Ticket No.:INC0020111
Subject:Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN and FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
FIU034WFORSP4NN
Current State:Resolved
Start Time:2018-10-01 17:41:57
End Time:2018-10-01 17:41:58
DescriptionThe asset listed above is available following a brief outage. AMPATH and LANautilus engineers reported the outage was undetermined. Services have restored and no further outage is expected.


Ticket No.:INC0020092
Subject:Brief Outage - AMPATH Provider FLR ( AMP-JACK-JACK-100GE-52411)
Source Of Impact: Undetermined
Affected:AMP-JACK-JACK-100GE-52411
Current State:In Progress
Start Time:2018-10-01 15:04:00
End Time:2018-10-01 15:05:00
DescriptionThe above listed asset is now available following a brief outage. FLR Engineer have been contacted. The reason for the outage is pending.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC)

Scheduled Maintenances Detail


None during this report period

Downtime and Availability


AMPATH NodesDown TimeReporting Period Availability52 Week Availability
j480.ampath.net00 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%
Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 100.00000%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN1 hr 11 min 99.29249% 99.65161%
FIU030WMI2FORNN00 hr 00 min 100.00000% 97.42919%
AMP-JACK-JACK-100GE-524110 hr 1 min 99.99008% 97.22351%
FIU034WFORSP4NN1 hr 11 min 99.29249% 97.36691%
FIU020UMI2SP1NN00 hr 00 min 100.00000% 83.27871%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
FIU026UMI2SA1NN00 hr 00 min 100.00000% 99.37357%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.99981%
FIU031WCRPSA1NN00 hr 00 min 100.00000% 100.00000%
Aggregate All AMPATH Backbone Circuits0 days 2 hr 23 min 99.84167% 97.14703%


Upcoming Scheduled Maintenances



Task Records not Included in this report

Task NumberTask TitleReason not in Report
INC0020620Outage Resolved - AMPATH Peer Florida International UniversityNot in report because source of impact was set to customer.
No circuits, nodes, or other elements were listed as impacted in the report.
INC0020182Availability - AMPATH Peer University of the Virgin IslandsNo circuits, nodes, or other elements were listed as impacted in the report.