AMPATH Network Operations Report
2019-06-03 - 2019-06-09

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration
INC0035723 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NNCircuit - Cut Fiber Vendor Closed 2019-06-04 16:23:22 2019-06-05 11:15:54 0 days 18 hr 52 min
INC0035811 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NNUnannounced Maintenance Vendor Resolved 2019-06-06 06:30:32 2019-06-06 06:30:33 0 days 0 hr 0 min
INC0035828 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNCircuit - Damaged Fiber Vendor Resolved 2019-06-06 15:58:29 2019-06-07 01:06:45 0 days 9 hr 8 min
INC0035837 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU036WPANSA1NNUndetermined Vendor Resolved 2019-06-06 18:21:48 2019-06-06 18:21:49 0 days 0 hr 0 min
INC0035951 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NNUnannounced Maintenance Vendor Resolved 2019-06-09 03:59:35 2019-06-09 03:59:37 0 days 0 hr 0 min

Unscheduled Outages Detail


Ticket No.:INC0035723
Subject:Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN
Source Of Impact: Vendor
Affected:FIU036WPANSA1NN
FIU036WPANSA1NN
Current State:Closed
Start Time:2019-06-04 16:23:22
End Time:2019-06-05 11:15:54
DescriptionThe listed asset is currently available. Provider LANautilus has repaired the fiber cut. No other outages are expected.


Ticket No.:INC0035811
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2019-06-06 06:30:32
End Time:2019-06-06 06:30:33
DescriptionThe listed assets were briefly unavailable. LANautilus has been contacted. The reason for the outage is is maintenance. This maintenance has been completed.


Ticket No.:INC0035828
Subject:Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2019-06-06 15:58:29
End Time:2019-06-07 01:06:45
DescriptionThe listed asset is unavailable. LANautilus Engineers have been contacted and the outage is due to a fiber cut in Buenos Aires, AR caused by a boring machine. Restoration work has been completed, no further outage is expected.


Ticket No.:INC0035837
Subject:Brief Outage - AMPATH Provider LANautilus FIU036WPANSA1NN
Source Of Impact: Vendor
Affected:FIU036WPANSA1NN
Current State:Resolved
Start Time:2019-06-06 18:21:48
End Time:2019-06-06 18:21:49
DescriptionThe listed asset was briefly unavailable. LANautilus Engineers have been contacted to investigate.


Ticket No.:INC0035951
Subject:Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN
Source Of Impact: Vendor
Affected:FIU020UMI2SP3NN
Current State:Resolved
Start Time:2019-06-09 03:59:35
End Time:2019-06-09 03:59:37
DescriptionThe listed asset is available following a brief outage. Vendor engineers have indicated that the reason for the outages was that a circuit was affected by a switch due to a by brief oscillation on their network in Santos, Brazil. No further outages are expected.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration

Scheduled Maintenances Detail


None during this report period

Downtime and Availability


AMPATH NodesDown TimeReporting Period Availability52 Week Availability
j480.ampath.net00 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%
Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 100.00000%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN9 hr 8 min 94.56084% 96.34925%
FIU030WMI2FORNN00 hr 00 min 100.00000% 97.31258%
AMP-JACK-JACK-100GE-5241100 hr 00 min 100.00000% 97.16517%
FIU034WFORSP4NN00 hr 00 min 100.00000% 95.48625%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
FIU026UMI2SA1NN0 hr 0 min 99.99983% 98.71392%
FIU031WCRPPANNN00 hr 00 min 100.00000% 100.00000%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.72496%
FIU036WPANSA1NN1 days 13 hr 45 min 77.52890% 99.32703%
FIU020UMI2SP3NN0 hr 0 min 99.99967% 99.99999%
Aggregate All AMPATH Backbone Circuits1 days 22 hr 53 min 97.20892% 98.40792%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability

Upcoming Scheduled Maintenances

Ticket No.:CHG0036764
Subject:Maintenance 3 of 4 - AMPATH Provider LANautilus (FIU031WCRPPANNN)
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
FIU032UMI2PANNN
(Not
Impacting)
Start Time:2019-06-26 05:00:00
End Time:2019-06-26 13:00:00
DescriptionThe listed Asset will be unavailable while LANautilus Engineers perform circuit maintenance in Panama, Colombia. An outage of 15 minutes is expected. The entire window is reserved.


Ticket No.:CHG0036763
Subject:Maintenance 2 of 4 - AMPATH Provider LANautilus (FIU031WCRPPANNN)
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
FIU032UMI2PANNN
(Not
Impacting)
Start Time:2019-06-23 05:00:00
End Time:2019-06-23 13:00:00
DescriptionThe listed Asset will be unavailable while LANautilus Engineers perform circuit maintenance in Panama, Colombia. An outage of 15 minutes is expected. The entire window is reserved.


Ticket No.:CHG0036765
Subject:Maintenance 4 of 4 - AMPATH Provider LANautilus (FIU031WCRPPANNN)
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
FIU032UMI2PANNN
(Not
Impacting)
Start Time:2019-06-27 05:00:00
End Time:2019-06-27 13:00:00
DescriptionThe listed Asset will be unavailable while LANautilus Engineers perform circuit maintenance in Panama, Colombia. An outage of 15 minutes is expected. The entire window is reserved.


Ticket No.:CHG0036762
Subject:Maintenance 1 of 4 - AMPATH Provider LANautilus (FIU031WCRPPANNN)
Source Of Impact: Vendor
Affected:FIU031WCRPPANNN
FIU032UMI2PANNN
(Not
Impacting)
Start Time:2019-06-22 05:00:00
End Time:2019-06-22 13:00:00
DescriptionThe listed Asset will be unavailable while LANautilus Engineers perform circuit maintenance in Panama, Colombia. An outage of 15 minutes is expected. The entire window is reserved.