Indiana GigaPOP Network Operations Report
2023-03-31 - 2023-04-13

Indiana GigaPOP Network Operations Center

Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0137264 3 - Moderate3 - Moderate Availability - Indiana GigaPOP Backbone CHIC-ICTCUndetermined Undetermined Closed 2023-04-05 16:18:29 2023-04-05 16:45:41 0 days 0 hr 27 min

Unscheduled Outages Detail

Ticket No.:INC0137264
Subject:Availability - Indiana GigaPOP Backbone CHIC-ICTC
Source Of Impact: Undetermined
Backbone CHIC-ICTC
Member Indiana University
Member Purdue University
Member IU Research Network
Member Mid West Tier 2 Admins
Peer FutureGrid
Current State:Closed
Start Time:2023-04-05 16:18:29
End Time:2023-04-05 16:45:41
Outgoing Notification TextThe affected listed is now available. Indiana GigaPOP Engineers have been engaged for further investigation into the root cause for the outage. The reason for outage is undetermined at this time. Further updates to be provided as they are made available. Traffic rerouted via redundant connections.

Upcoming Scheduled Maintenances

Ticket No.:CHG0067790
Subject:Maintenance - Indiana GigaPOP opt2.chic High Span Loss
Source Of Impact: Internal
Affected:Backbone 111N-CRPN
Backbone 111N-UL
Backbone CHIC-EQCH
Backbone CHIC-ICTC
Member Purdue University
Member Mid West Tier 2 Admins
Member Indiana University
Member IU Research Network
Peer FutureGrid
Start Time:2023-04-18 04:00:00
End Time:2023-04-18 10:00:00
Outgoing Notification TextThe affected listed will be unavailable while Indiana GigaPOP and Lumen Engineers perform maintenance to troubleshoot High Span Loss alarms on Multiple outages are expected. The entire window is reserved. Traffic will reroute via redundant connections.

Ticket No.:CHG0068029
Subject:Maintenance - Indiana GigaPOP Various Core Nodes Routing Policy Update
Source Of Impact: Internal
Start Time:2023-04-20 04:00:00
End Time:2023-04-20 06:00:00
Outgoing Notification TextGigaPoP Engineers will be updating routing policy in GigaPop CORE Routers. The routing policy update will be applied one router at the time to reduce impact in the network. Various outage of five (5) minutes is expected during the window, Traffic will be re-routed for affected nodes. The entire maintenance window is reserved.