Indiana GigaPOP Network Operations Report
2019-09-20 - 2019-10-03

Indiana GigaPOP Network Operations Center

Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration
INC0042259 2 - High3 - Moderate Brief Outage Resolved - Indiana GigaPOP Backbone CHIC-ICTCHardware Internal Closed 2019-09-20 12:55:47 2019-09-20 13:12:31 0 days 0 hr 16 min

Unscheduled Outages Detail


Ticket No.:INC0042259
Subject:Brief Outage Resolved - Indiana GigaPOP Backbone CHIC-ICTC
Source Of Impact: Internal
Affected:ING-CHIC-ICTC-100GE-03610
Backbone CHIC-ICTC
Peer University of Chicago
Peer University of Wisconsin at Madison
Peer OARnet
Peer University of Minnesota - Twin Cities
Member Purdue University
Member Indiana University
Current State:Closed
Start Time:2019-09-20 12:55:47
End Time:2019-09-20 13:12:31
DescriptionIndiana GigaPOP Backbone CHIC-ICTC was briefly unavailable. Indiana GigaPOP Engineers were engaged and reported a card failure that services that connection which is now stable. No further issues are expected. Please note - Traffic rerouted via redundant connections.



Upcoming Scheduled Maintenances

Ticket No.:CHG0039071
Subject:Maintenance - Indiana GigaPOP Backbone CHIC-ICTC
Source Of Impact: Internal
Affected:Backbone CHIC-ICTC
Member Purdue University
Member Indiana University
Peer University of Chicago
Peer University of Illinois at Urbana-Champaign
Peer University of Wisconsin at Madison
Peer OARnet
Peer University of Minnesota - Twin Cities
Start Time:2019-10-11 04:00:00
End Time:2019-10-11 10:00:00
DescriptionThe above listed will be unavailable while Indiana GigaPOP Engineers perform maintenance on the Monon400 to upgrade software on opt-ws.ictc.indiana.gigapop.net and opt-ws.chic.indiana.gigapop.net. Multiple outages are expected and Members will not re-route during the maintenance window. The entire window is not expected to be needed but has been reserved.