AMPATH Network Operations Report
2018-10-08 - 2018-10-14
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) |
|---|---|---|---|---|---|---|---|---|
| INC0021004 | 2 - High | 2 - High | Outage Update - AMPATH Provider LANautilus Various Circuits | Undetermined | Vendor | Resolved | 2018-10-11 17:48:42 | 2018-10-11 18:19:54 |
| INC0020991 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU031WCRPSA1NN | Unannounced Maintenance | Vendor | Resolved | 2018-10-11 15:49:22 | 2018-10-11 16:53:02 |
| INC0020908 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Unannounced Maintenance | Vendor | Resolved | 2018-10-10 17:15:00
2018-10-11 03:10:00 |
2018-10-10 17:16:00
2018-10-11 05:05:55 |
| INC0021002 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider FLR (AMP-JACK-JACK-100GE-52411) | Undetermined | Vendor | Resolved | 2018-10-11 17:22:34 | 2018-10-11 17:28:22 |
| INC0021134 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1P4NN | Undetermined | Vendor | Resolved | 2018-10-13 16:17:44 | 2018-10-13 16:27:04 |
| Ticket No.: | INC0021004 |
| Subject: | Outage Update - AMPATH Provider LANautilus Various Circuits |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP1NN
FIU030WMI2FORNN FIU033WSA1SP4NN FIU034WFORSP4NN Peer Rede Nacional de Ensino e Pesquisa |
| Current State: | Resolved |
| Start Time: | 2018-10-11 17:48:42 |
| End Time: | 2018-10-11 18:19:54 |
| Description | The asset listed above is available following a brief outage. AMPATH and LANautilus have been contacted. The reason of outage is pending. |
| Ticket No.: | INC0020991 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU031WCRPSA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU031WCRPSA1NN |
| Current State: | Resolved |
| Start Time: | 2018-10-11 15:49:22 |
| End Time: | 2018-10-11 16:53:02 |
| Description | The asset listed above is available following a brief outage. AMPATH and LANautilus engineers reported the outage was due to a planned maintenance. This maintenance is now completed. No further outage is expected. |
| Ticket No.: | INC0020908 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Resolved |
| Start Time: | 2018-10-10 17:15:00 |
| End Time: | 2018-10-10 17:16:00 |
| Description | The above listed circuit is available. LANautilus has been contacted; the cause of the outage was emergency maintenance. Maintenance has been completed. No further outages are anticipated. |
| Ticket No.: | INC0021002 |
| Subject: | Brief Outage Resolved - AMPATH Provider FLR (AMP-JACK-JACK-100GE-52411) |
| Source Of Impact: | Vendor |
| Affected: | AMP-JACK-JACK-100GE-52411 |
| Current State: | Resolved |
| Start Time: | 2018-10-11 17:22:34 |
| End Time: | 2018-10-11 17:28:22 |
| Description | The asset listed above is available following a brief outage. Internet2 engineers reported the outage was undetermined. All services have restored and no further outage is expected. This Ticket is related to Internet2 Core 21742:144 |
| Ticket No.: | INC0021134 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1P4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1P4NN |
| Current State: | Resolved |
| Start Time: | 2018-10-13 16:17:44 |
| End Time: | 2018-10-13 16:27:04 |
| Description | The above listed asset is currently available. LANAutilus Engineers reported the outage was undetermined. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) |
|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 100.00000% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 2 hr 28 min | 98.53059% | 99.62351% |
| FIU030WMI2FORNN | 0 hr 31 min | 99.69048% | 97.42327% |
| AMP-JACK-JACK-100GE-52411 | 0 hr 5 min | 99.94246% | 97.22241% |
| FIU034WFORSP4NN | 0 hr 31 min | 99.69048% | 97.36099% |
| FIU020UMI2SP1NN | 0 hr 31 min | 99.69048% | 81.36023% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 00 hr 00 min | 100.00000% | 99.37357% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.99981% |
| FIU031WCRPSA1NN | 1 hr 3 min | 99.36839% | 99.98792% |
| Aggregate All AMPATH Backbone Circuits | 0 days 5 hr 11 min | 99.65699% | 96.92797% |
| Task Number | Task Title | Reason not in Report |
| INC0020670 | Outage Resolved - AMPATH Peer University of the Virgin Islands | No circuits, nodes, or other elements were listed as impacted in the report. |