Indiana GigaPOP Network Operations Report
2022-02-18 - 2022-03-03
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0104435 | 3 - Moderate | 3 - Moderate | Outage Resolved - Indiana GigaPOP Backbone CHIC-ICTC | Hardware | Internal | Closed | 2022-02-24 03:33:32 | 2022-02-24 14:41:02 | 0 days 11 hr 7 min |
| Ticket No.: | INC0104435 |
| Subject: | Outage Resolved - Indiana GigaPOP Backbone CHIC-ICTC |
| Source Of Impact: | Internal |
| Affected: | ING-CHIC-ICTC-100GE-03970
Backbone CHIC-ICTC Member Indiana University Member Purdue University |
| Current State: | Closed |
| Start Time: | 2022-02-24 03:33:32 |
| End Time: | 2022-02-24 14:41:02 |
| Outgoing Notification Text | Backbone CHIC-ICTC is now available. Indiana GigaPOP Engineers were engaged and reporting reseating the optinal line card restoring services. No further outages are expected. |
| Ticket No.: | CHG0058052 |
| Subject: | Maintenance - Indiana GigaPOP Backbone CHIC-ICTC |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2022-03-04 15:00:00 |
| End Time: | 2022-03-04 17:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0058106 |
| Subject: | Maintenance - Indiana GigaPoP Core Node ICTC FPC 3 Interface Migrations |
| Source Of Impact: | Internal |
| Affected: | Peer Netflix Streaming Services
Peer Google Inc. Fiber/Services Provider Hurricane Electric Member GlobalNOC Mail Replicator (ICTC) |
| Start Time: | 2022-03-11 05:00:00 |
| End Time: | 2022-03-11 10:00:00 |
| Outgoing Notification Text | The listed connections will be unavailable while Indiana GigaPOP Engineers perform maintenane to migrate connections from Core Node ICTC FPC 3 to different ports. Connections will be moved one (1) at a time to minimize impact. The entire window is reserved. |
| Ticket No.: | CHG0057951 |
| Subject: | Maintenance Completed - Indiana GigaPOP Backbones ICTC-ICTC and ICTC-LL |
| Source Of Impact: | Internal |
| Affected: | Backbone ICTC-ICTC
Backbone ICTC-LL Member Indiana Office of Technology Peer Akamai Peer Google Inc. Peer Netflix Streaming Services |
| Start Time: | 2022-03-04 05:00:00 |
| End Time: | 2022-03-04 10:00:00 |
| Outgoing Notification Text | The listed were unavailable while Indiana GigaPOP Engineers performed maintenance to migrate connections from rtr.ictc.indiana.gigapop.net FPC 3 PIC 1 to new ports. Connections were moved one (1) at a time to minimize impact. Maintenance has been completed. |