Generated Report for WIX ANA

WIX ANA Network Operations Report
02/29/2016 - 03/06/2016

WIX ANA Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	Source Of Impact	*Start Time (UTC)*	*End Time (UTC)*

621	4-Normal	1-Critical	Outage Resolved - WIX Core Node	Hardware	Internal	03/04/2016 12:41 PM	03/04/2016 9:15 PM

Unscheduled Outages Detail

Ticket No.:	621:130
Subject:	Outage Resolved - WIX Core Node
Source Of Impact:	Internal
Affected:	WIX Core Node and all connectors and particpants WIX-FRK-WASH2-10GE-01543 WIX-WASH2-WASH2-100GE-01545 I2-WASH-WASH2-100GE-07760 WIX-WASH2-WASH2-10GE-01503 WIX-FRK-WASH2-10GE-01525 WIX-WASH2-WASH2-100GE-01526 GLOBAL-MAX-WIX-10GE-01505 GLOBAL-INTERNET2-WIX-100GE-01506 GLOBAL-MAX-WIX-100GE-01507 GLOBAL-LOND-WASH2-100GE-01601 GLOBAL-MANLAN-WIX-100GE-01631 GLOBAL-MANLAN-WIX-100GE-01602
Start Time:	Friday, March 4, 2016, 12:41 PM (1241) UTC
End Time:	Friday, March 4, 2016, 9:15 PM (2115) UTC
Description:	The above listed assets are now available. WIX Engineers have determined that the reason for the outage was due to two failed rectifier modules. The rectifier modules were replaced and services were restored. No further outages are expected.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	Source Of Impact	*Start Time (UTC)*	*End Time (UTC)*

None during this report period

Downtime and Availability

WIX ANA Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
sw.net.wix.internet2.edu	8 hr 34 min	94.90079%	99.90274%

Aggregate WIX ANA Core Nodes	8 hr 34 min	94.90079%	99.90274%

WIX ANA Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
WIX-LOND-WASH2-100GE-01530	8 hr 34 min	94.90079%	99.18559%

Aggregate All WIX ANA Backbone Circuits	8 hr 34 min	94.90079%	99.18559%

Upcoming Scheduled Maintenances

Ticket No.:	609:130
Subject:	Maintenance 1 of 2 - WIX ANA (London)
Affected:	Trans-Atlantic ANA-100 WIX-London
Start Time:	Thursday, March 17, 2016, 5:00 AM (0500) UTC
End Time:	Thursday, March 17, 2016, 10:00 AM (1000) UTC
Description:	The above will be unavailable while a third party provider performs work to replace a section of cable. An outage of up to 180 minutes is anticipated, however, the entire window is reserved. Should your path have a backup provisioned over the ANA-100 MAN LAN-Amsterdam path, your traffic should redirect. This is maintenance window 1 of 2.

Ticket No.:	610:130
Subject:	Maintenance 2 of 2 - WIX ANA (London)
Affected:	Trans-Atlantic ANA-100 WIX-London
Start Time:	Friday, March 18, 2016, 5:00 AM (0500) UTC
End Time:	Friday, March 18, 2016, 10:00 AM (1000) UTC
Description:	The above will be unavailable while a third party provider performs work to replace a section of cable. An outage of up to 180 minutes is anticipated, however, the entire window is reserved. Should your path have a backup provisioned over the ANA-100 MAN LAN-Amsterdam path, your traffic should redirect. This maintenance window 2 of 2.