WIX Network Operations Report
2018-12-03 - 2018-12-10
WIX Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) |
|---|---|---|---|---|---|---|---|---|
| INC0025474 | 4 - Low | 2 - High | Brief Outage Resolved - WIX Various Circuits | Human Error | Vendor | Resolved | 2018-12-08 05:02:47 | 2018-12-08 05:18:57 |
| Ticket No.: | INC0025474 |
| Subject: | Brief Outage Resolved - WIX Various Circuits |
| Source Of Impact: | Vendor |
| Affected: | WIX-ASHB-LOND-100GE-01530 |
| Current State: | Resolved |
| Start Time: | 2018-12-08 05:02:47 |
| End Time: | 2018-12-08 05:18:57 |
| Description | The listed assets are now available. CenturyLink Engineers have reported the outage was due to incorrect fibers being pulled during a maintenance in Ashburn, VA. Services have restored and no further assets are expected. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) |
|---|---|---|---|---|---|---|---|---|
| WIX Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| sw.net.wix.internet2.edu | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 99.46378% | 99.46378% |
| Aggregate WIX Core Nodes | 0 days 0 hr 0 min | 0 days 0 hr 0 min | 100.00000% | 100.00000% | 99.46378% | 99.46378% |
NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.
| WIX Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| WIX-ASHB-LOND-100GE-01530 | 0 hr 16 min | 0 hr 16 min | 99.83962% | 99.83962% | 99.49037% | 99.49037% |
| Aggregate All WIX Backbone Circuits | 0 days 0 hr 16 min |0 days 0 hr 16 min | 99.83962% | 99.83962% | 99.49037% | 99.49037% |
NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.