Generated Report for WIX ANA

WIX ANA Network Operations Report
05/28/2018 - 06/03/2018

WIX ANA Network Operations Center
at Indiana University

New Connections

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Upgrades

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New Services

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Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	Source Of Impact	*Start Time (UTC)*	*End Time (UTC)*

981	2-High	2-High	Outage Resolved - WIX ANA (London)	Hardware	Vendor	06/02/2018 1:42 PM	06/02/2018 1:43 PM

Unscheduled Outages Detail

Ticket No.:	981:130
Subject:	Outage Resolved - WIX ANA (London)
Source Of Impact:	Vendor
Affected:	Trans-Atlantic ANA-100 WIX-London (WIX-ASHB-LOND-100GE-01530)
Start Time:	Saturday, June 2, 2018, 1:42 PM (1342) UTC
End Time:	Saturday, June 2, 2018, 1:43 PM (1343) UTC
Description:	The above ANA-100 circuit is currently available following a brief outage. The vendor engineer reported the outage was due to hardware issue. If your traffic has a backup path provisioned over other ANA routes, your traffic redirected to those secondary path(s).

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	Source Of Impact	*Start Time (UTC)*	*End Time (UTC)*

966	3-Elevated	2-High	Maintenance 1 of 4 Completed - WIX ANA (London)	Circuit	Vendor	05/30/2018 2:00 AM	05/30/2018 5:24 AM
977	3-Elevated	2-High	Maintenance Completed 2 of 4 - WIX ANA (London)	Circuit	Vendor	06/02/2018 3:08 AM	06/02/2018 4:12 AM

Scheduled Maintenances Detail

Ticket No.:	966:130
Subject:	Maintenance 1 of 4 Completed - WIX ANA (London)
Source Of Impact:	Vendor
Affected:	Trans-Atlantic ANA-100 WIX-London (WIX-ASHB-LOND-100GE-01530)
Start Time:	Wednesday, May 30, 2018, 2:00 AM (0200) UTC
End Time:	Wednesday, May 30, 2018, 5:24 AM (0524) UTC
Description:	This is maintenance 1 of 4. The above is now available after customer vendor performed fiber relocation maintenance. Maintenance has been completed. No further outages are anticipated.

Ticket No.:	977:130
Subject:	Maintenance Completed 2 of 4 - WIX ANA (London)
Source Of Impact:	Vendor
Affected:	Trans-Atlantic ANA-100 WIX-London (WIX-ASHB-LOND-100GE-01530)
Start Time:	Saturday, June 2, 2018, 3:08 AM (0308) UTC
End Time:	Saturday, June 2, 2018, 4:12 AM (0412) UTC
Description:	The above listed was unavailable while vendor engineers performed fiber relocation maintenance. This window of the maintenance has been completed. If your traffic has a backup path provisioned over other ANA routes, your traffic was redirected to those secondary path(s).

Downtime and Availability

WIX ANA Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
sw.net.wix.internet2.edu	0 hr 0 min	100.00000%	99.46475%

Aggregate WIX ANA Core Nodes	0 hr 0 min	100.00000%	99.46475%

WIX ANA Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
WIX-ASHB-LOND-100GE-01530	4 hr 28 min	97.34127%	97.62997%

Aggregate All WIX ANA Backbone Circuits	4 hr 28 min	97.34127%	97.62997%

Upcoming Scheduled Maintenances

Ticket No.:	974:130
Subject:	Maintenance 4 of 4 - WIX ANA (London)
Affected:	Trans-Atlantic ANA-100 WIX-London (WIX-ASHB-LOND-100GE-01530)
Start Time:	Thursday, June 21, 2018, 4:00 AM (0400) UTC
End Time:	Thursday, June 21, 2018, 9:00 AM (0900) UTC
Description:	This is maintenance 4 of 4. The above will be unavailable while customer vendor performs fiber relocation maintenance. An outage of up to 3 hours is anticipated, however, the entire window is reserved. If your traffic has a backup path provisioned over other ANA routes, your traffic will redirect to those secondary path(s).