Generated Report for MAN LAN ANA

MAN LAN ANA Network Operations Report
09/03/2018 - 09/09/2018

MAN LAN ANA Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	Source Of Impact	*Start Time (UTC)*	*End Time (UTC)*

2891	4-Normal	2-High	Outage Resolved - MAN LAN ANA (Paris)	Hardware	Vendor	09/05/2018 9:18 PM	09/06/2018 12:31 AM
2893	4-Normal	2-High	Brief Outage - MAN LAN ANA (Paris)	Undetermined	Undetermined	09/07/2018 3:35 AM	09/07/2018 3:36 AM

Unscheduled Outages Detail

Ticket No.:	2891:63
Subject:	Outage Resolved - MAN LAN ANA (Paris)
Source Of Impact:	Vendor
Affected:	Trans-Atlantic ANA-100G MAN LAN-Paris (MAN-NEWY32AOA-PARIS-100GE- 01667)
Start Time:	Wednesday, September 5, 2018, 9:18 PM (2118) UTC
End Time:	Thursday, September 6, 2018, 12:31 AM (0031) UTC
Description:	The above listed is available. Vendor Engineers have been contacted. The reason for the outage is hardware failure. Failed Card has been replaced. No further outages are anticipated.

Ticket No.:	2893:63
Subject:	Brief Outage - MAN LAN ANA (Paris)
Source Of Impact:	Undetermined
Affected:	Trans-Atlantic ANA-100G MAN LAN-Paris (MAN-NEWY32AOA-PARIS-100GE- 01667)
Start Time:	Friday, September 7, 2018, 3:35 AM (0335) UTC
End Time:	Friday, September 7, 2018, 3:36 AM (0336) UTC
Description:	The MAN LAN Trans-Atlantic ANA-100G circuit is available following a brief outage. GEANT Engineers have been engaged and the Trans-Atlantic vendor has been asked to investigate. The reason for the outage is pending. Should your path have a backup provisioned over the ANA-100 WIX-London path, your traffic will redirect.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	Source Of Impact	*Start Time (UTC)*	*End Time (UTC)*

None during this report period

Downtime and Availability

MAN LAN ANA Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
sw.net.manlan.internet2.edu	0 hr 0 min	100.00000%	100.00000%

Aggregate MAN LAN ANA Core Nodes	0 hr 0 min	100.00000%	100.00000%

MAN LAN ANA Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
MAN-NEWY32AOA-PARIS-100GE-01667	3 hr 14 min	98.07540%	99.71710%

Aggregate All MAN LAN ANA Backbone Circuits	3 hr 14 min	98.07540%	99.71710%

Upcoming Scheduled Maintenances

Ticket No.:	2897:63
Subject:	Maintenance - MAN LAN ANA (Paris)
Affected:	Trans-Atlantic ANA-100G MAN LAN-Paris (MAN-NEWY32AOA-PARIS-100GE- 01667)
Start Time:	Monday, September 17, 2018, 4:00 AM (0400) UTC
End Time:	Monday, September 17, 2018, 9:00 AM (0900) UTC
Description:	The Trans-Atlantic ANA-100G circuit will be unavailable while GEANT engineers perform an emergency joint troubleshooting activity maintenance. An outage is expected; however, the entire window is reserved. Should your path have a backup provisioned over the ANA-100 WIX-London path, your traffic should redirect.