AMPATH Network Operations Report
2020-05-04 - 2020-05-10
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0056928 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU031WCRPPANNN | Undetermined | Vendor | Resolved | 2020-05-05 18:06:00 | 2020-05-05 18:07:00 | 0 days 0 hr 1 min |
| INC0057203 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Power - Commercial Power | Vendor | Resolved | 2020-05-08 19:01:09 | 2020-05-08 20:50:35 | 0 days 1 hr 49 min |
| INC0057250 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Investigating | Vendor | Resolved | 2020-05-10 05:46:19 | 2020-05-10 05:46:29 | 0 days 0 hr 0 min |
| Ticket No.: | INC0056928 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU031WCRPPANNN |
| Source Of Impact: | Vendor |
| Affected: | FIU031WCRPPANNN |
| Current State: | Resolved |
| Start Time: | 2020-05-05 18:06:00 |
| End Time: | 2020-05-05 18:07:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0057203 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2020-05-08 19:01:09 |
| End Time: | 2020-05-08 20:50:35 |
| Description | The listed asset is now available. LANautilus Engineers reported the outage was caused by a power issue between Santiago, Chile and Valparaiso, Chile. Power was returned to restore affected services. |
| Ticket No.: | INC0057250 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Resolved |
| Start Time: | 2020-05-10 05:46:19 |
| End Time: | 2020-05-10 05:46:29 |
| Description | The following asset was briefly unavailable. LANautilus have been notified. The reason for the outage is pending. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.95629% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.97814% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 0 hr 0 min | 99.99835% | 98.18877% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.54552% |
| AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 98.56534% |
| FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 99.59985% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 1 hr 49 min | 98.91435% | 91.70928% |
| FIU031WCRPPANNN | 0 hr 1 min | 99.99008% | 99.87999% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.35003% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 98.68946% |
| FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 98.40395% |
| Aggregate All AMPATH Backbone Circuits | 0 days 1 hr 50 min | 99.89028% | 98.39322% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |