AMPATH Network Operations Report
2020-10-12 - 2020-10-18
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0067298 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH LANautilus Circuit FIU034WFORSP4NN | Circuit - Bumped Fiber | Vendor | Resolved | 2020-10-14 14:37:27 | 2020-10-14 14:38:00 | 0 days 0 hr 0 min |
| INC0067334 | 2 - High | 2 - High | Availability- AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Damaged Fiber | Vendor | Closed | 2020-10-14 21:57:21 | 2020-10-15 11:24:23 | 0 days 13 hr 27 min |
| Ticket No.: | INC0067298 |
| Subject: | Brief Outage Resolved - AMPATH LANautilus Circuit FIU034WFORSP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU034WFORSP4NN |
| Current State: | Resolved |
| Start Time: | 2020-10-14 14:37:27 |
| End Time: | 2020-10-14 14:38:00 |
| Description | The listed assets are available following a brief outage. Vendor Engineers have been contacted but brief degradation in the SAN Paulo's backhaul. No further outages are expected. |
| Ticket No.: | INC0067334 |
| Subject: | Availability- AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2020-10-14 21:57:21 |
| End Time: | 2020-10-15 11:24:23 |
| Description | The listed asset is available. LANautilus Engineers have indicated that the reason for the outage was a fiber event between Santiago and Tiltil, Chile. The damage has been repaird and the vendor has completed all work. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.97393% |
| WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99565% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 00 hr 00 min | 100.00000% | 99.05583% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.59741% |
| LBD-FIU-WAV001 | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU034WFORSP4NN | 0 hr 0 min | 99.99454% | 99.34346% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| AMP-JACKSONVILLE-MIAMI-100GE-01503 | 00 hr 00 min | 100.00000% | 99.74089% |
| FIU026UMI2SA1NN | 13 hr 27 min | 91.99370% | 91.00886% |
| LBD-FIU-WAV003 | 00 hr 00 min | 100.00000% | 100.00000% |
| AMP-JACKSONVILLE-MIAMI-100GE-01502 | 00 hr 00 min | 100.00000% | 99.94701% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.87976% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.25558% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.34238% |
| AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 99.86376% |
| FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 98.68064% |
| Aggregate All AMPATH Backbone Circuits | 0 days 13 hr 27 min | 99.42773% | 98.97968% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| Ticket No.: | CHG0046547 |
| Subject: | Maintenance - AMPATH Backbone Circuit JACK-MIAM |
| Source Of Impact: | Vendor |
| Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01502 |
| Start Time: | 2020-10-23 03:00:00 |
| End Time: | 2020-10-23 06:00:00 |
| Description | The affected will undergo maintenance as the vendor upgrades ampliifiers. An outage up of to 2 hours may be expected. The entire window is reserved. |
| Ticket No.: | CHG0046548 |
| Subject: | Maintenance - AMPATH Backbone Circuit JACK-MIAM |
| Source Of Impact: | Vendor |
| Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01502 |
| Start Time: | 2020-10-20 03:00:00 |
| End Time: | 2020-10-20 05:00:00 |
| Description | The affected will undergo maintenance as the vendor upgrades ampliifiers. An outage up of to 2 hours may be expected. The entire window is reserved. |