AMPATH Network Operations Report
2020-12-28 - 2021-01-03
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0072639 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN | Undetermined | Vendor | Closed | 2020-12-28 18:06:00 | 2020-12-28 18:07:00 | 0 days 0 hr 1 min |
| INC0072701 | 2 - High | 2 - High | Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary) | Circuit - Cut Fiber | Vendor | Closed | 2020-12-29 15:24:14 | 2020-12-29 20:36:17 | 0 days 5 hr 12 min |
| INC0072723 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Circuit - Cut Fiber | Vendor | Closed | 2020-12-29 20:45:00 | 2020-12-29 20:46:00 | 0 days 0 hr 1 min |
| INC0072785 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2020-12-30 18:16:00 | 2020-12-30 18:17:00 | 0 days 0 hr 1 min |
| INC0072888 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN | Undetermined | Vendor | Resolved | 2021-01-01 10:59:30 | 2021-01-01 10:59:31 | 0 days 0 hr 0 min |
| Ticket No.: | INC0072639 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU034WFORSP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU034WFORSP4NN |
| Current State: | Closed |
| Start Time: | 2020-12-28 18:06:00 |
| End Time: | 2020-12-28 18:07:00 |
| Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0072701 |
| Subject: | Outage Resolved - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary) |
| Source Of Impact: | Vendor |
| Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01503 |
| Current State: | Closed |
| Start Time: | 2020-12-29 15:24:14 |
| End Time: | 2020-12-29 20:36:17 |
| Outgoing Notification Text | The listed asset is now available. FIU Engineers have been contacted. The reason for the outage was a fiber cut in Miami, FL. Repairs have been completed. No further outages are expected. |
| Ticket No.: | INC0072723 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2020-12-29 20:45:00 |
| End Time: | 2020-12-29 20:46:00 |
| Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted and they have stated the outage was due to a fiber cut. The fiber has been repaired. No further outages are expected. |
| Ticket No.: | INC0072785 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2020-12-30 18:16:00 |
| End Time: | 2020-12-30 18:17:00 |
| Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0072888 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Resolved |
| Start Time: | 2021-01-01 10:59:30 |
| End Time: | 2021-01-01 10:59:31 |
| Outgoing Notification Text | The listed asset is available following a brief outage. LANautilus engineers reported the outage was indeterminate. All services have been restored. No further outages are expected. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.97393% |
| WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99565% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 0 hr 1 min | 99.99008% | 98.38450% |
| MON- FIU/FTZ-MI3_WAVE-003 | 00 hr 00 min | 100.00000% | 99.99981% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.58625% |
| FIU034WFORSP4NN | 0 hr 1 min | 99.99008% | 98.99550% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| AMP-JACKSONVILLE-MIAMI-100GE-01503 | 5 hr 12 min | 96.90426% | 99.26704% |
| FIU026UMI2SA1NN | 0 hr 1 min | 99.99008% | 96.83000% |
| MON- FIU/MI3-SP3_WAVE-001 | 00 hr 00 min | 100.00000% | 100.00000% |
| AMP-JACKSONVILLE-MIAMI-100GE-01502 | 00 hr 00 min | 100.00000% | 99.79596% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.88012% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.28783% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.66266% |
| AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 99.86376% |
| FIU020UMI2SP3NN | 0 hr 0 min | 99.99983% | 98.81187% |
| Aggregate All AMPATH Backbone Circuits | 0 days 5 hr 15 min | 99.77674% | 99.31181% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |