AMPATH Network Operations Report
2019-12-30 - 2020-01-05
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0049031 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN | Undetermined | Vendor | Closed | 2020-01-02 17:01:15 | 2020-01-02 17:01:16 | 0 days 0 hr 0 min |
| Ticket No.: | INC0049031 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU034WFORSP4NN |
| Current State: | Closed |
| Start Time: | 2020-01-02 17:01:15 |
| End Time: | 2020-01-02 17:01:16 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted, however, the reason for the outage was unable to be determined. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| CHG0040119 | Maintenance 1 of 2 Completed - AMPATH Backbone AMP-JACK-JACK-100GE-52411 | Circuit | Vendor | Closed | 2020-01-02 05:00:00 | 2020-01-02 11:00:00 | 0 days 6 hr 0 min | ||
| CHG0040127 | Maintenance 2 of 2 Complete - AMPATH Backbone AMP-JACK-JACK-100GE-52411 | Circuit | Vendor | Closed | 2020-01-03 05:00:00 | 2020-01-03 11:00:00 | 0 days 6 hr 0 min | ||
| Ticket No.: | CHG0040119 |
| Subject: | Maintenance 1 of 2 Completed - AMPATH Backbone AMP-JACK-JACK-100GE-52411 |
| Source Of Impact: | Vendor |
| Affected: | AMP-JACK-JACK-100GE-52411 |
| Current State: | Closed |
| Start Time: | 2020-01-02 05:00:00 |
| End Time: | 2020-01-02 11:00:00 |
| Description | *Please note this is maintenance 1 of 2. The listed asset remained available while Florida Lambda Rail Vendor Engineers performed maintenance to replace fibers in central Georgia. No outages were observed. The maintenance is now complete. |
| Ticket No.: | CHG0040127 |
| Subject: | Maintenance 2 of 2 Complete - AMPATH Backbone AMP-JACK-JACK-100GE-52411 |
| Source Of Impact: | Vendor |
| Affected: | AMP-JACK-JACK-100GE-52411 |
| Current State: | Closed |
| Start Time: | 2020-01-03 05:00:00 |
| End Time: | 2020-01-03 11:00:00 |
| Description | *Please note this is maintenance 1 of 2. The listed asset remained available while Florida Lambda Rail Vendor Engineers performed maintenance to replace fibers in central Georgia. No outages were observed. The maintenance is complete |
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.98232% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99116% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.98707% |
| AMP-JACK-JACK-100GE-52411 | 12 hr 0 min | 92.85713% | 99.70044% |
| FIU034WFORSP4NN | 0 hr 0 min | 99.99983% | 100.00000% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 00 hr 00 min | 100.00000% | 99.96246% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.96246% |
| FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 99.99929% |
| Aggregate All AMPATH Backbone Circuits | 0 days 12 hr 0 min | 99.28570% | 99.96117% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| Ticket No.: | CHG0040187 |
| Subject: | Maintenance - AMPATH Backbone AMP-JACK-JACK-100GE-52411 |
| Source Of Impact: | Vendor |
| Affected: | AMP-JACK-JACK-100GE-52411 |
| Start Time: | 2020-01-08 05:00:00 |
| End Time: | 2020-01-08 10:00:00 |
| Description | The listed asset will be unavailable while Florida Lambda Rail Vendor Engineers perform maintenance to upgrade hardware. Outages are expected. The entire maintenance window is reserved. |