I-Light Network Operations Report
2019-08-09 - 2019-08-22

I-Light Network Operations Center

Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0039627 2 - High2 - High Outage Resolved - I-Light Backbone GARY-MTAYCircuit - Cut Fiber Vendor Resolved 2019-08-11 13:37:31 2019-08-11 21:00:11 0 days 7 hr 22 min
INC0039809 3 - Moderate3 - Moderate Brief Outage - I-Light Backbone EVVL-NEWAInvestigating Undetermined Resolved 2019-08-14 16:06:19 2019-08-14 16:07:39 0 days 0 hr 1 min

Unscheduled Outages Detail

Ticket No.:INC0039627
Subject:Outage Resolved - I-Light Backbone GARY-MTAY
Source Of Impact: Vendor
Backbone GARY-MTAY
Backbone IPIU-SBND
Backbone IPHE-IPIU
Backbone GARY-LFYT
Member WNIT - Michiana Public Broadcasting Corporation
Member Taylor University
Member Huntington University
Member Indiana Wesleyan University
Member Ivy Tech Valparaiso
Member Ivy Tech Michigan City
Member Ivy Tech Gary
Member Ivy Tech Fort Wayne
Member Ivy Tech East Chicago
Member Trine University
Member Ivy Tech Indianapolis Central Office
Member Indiana University South Bend
Member University of Notre Dame
Member Ivy Tech Richmond
Member Ball State University
Member Manchester University - North Manchester Campus
Member Manchester University - Ft. Wayne Campus
Member Ivy Tech Warsaw
Member Ivy Tech Muncie
Member Ivy Tech Marion
Member Ivy Tech Lawrenceburg
Member Ivy Tech Elkhart
Member IU Foundation
Member Wabash College
Member Ivy Tech Monticello
Member Ivy Tech Lafayette
Member Indiana Office of Technology
Member Indiana Institute of Technology Ft. Wayne
Member Holy Cross College
Member Goshen College
Member Grace College
Member Calumet College of Saint Joseph
Member Ivy Tech Northwest
Member Indiana University Northwest
Member Indiana University Purdue University Ft. Wayne
Member Earlham College
Member Ivy Tech Connersville
Member Ball State University Fishers
Member Ball State University Learning Center
Member Wabash College
Member Bethel College
Member Anderson University
Member Purdue University Anderson
Current State:Resolved
Start Time:2019-08-11 13:37:31
End Time:2019-08-11 21:00:11
DescriptionI-Light Backbone GARY-MTAY is now available. Zayo Engineers were engaged and determined the reason for outage was a fiber cut located in Gary, Indiana. All services have since been restored and no further issues are expected.

Ticket No.:INC0039809
Subject:Brief Outage - I-Light Backbone EVVL-NEWA
Source Of Impact: Undetermined
Backbone EVVL-NEWA
Member Vincennes University - Fort Branch
Member Vincennes University - Indiana Deaf School
Member Vincennes University - Plainfield
Member Vincennes University Lebanon
Member Vincennes University - Jasper
Member Vincennes University Aviation
Member University of Evansville
Member Indiana State University
Member Oakland City University
Member St. Mary of the Woods College
Member Rose Hulman Venture
Member Indiana University Southeast
Member Ivy Tech Evansville
Member Ivy Tech Indianapolis Central Office
Member Ivy Tech Sellersburg
Member Ivy Tech Madison
Member Hanover College
Member University of Southern Indiana
Current State:Resolved
Start Time:2019-08-14 16:06:19
End Time:2019-08-14 16:07:39
DescriptionBackbone EVVL-NEWA was briefly unavailable. I-Light Engineering has been engaged and are actively investigating; however, the reason for brief outage is pending. *Please note - All traffic rerouted via redundant connections.

Upcoming Scheduled Maintenances

Ticket No.:CHG0038427
Subject:Maintenance 1 of 2 - I-Light Backbone BLTN-CLMB
Source Of Impact: Vendor
Affected:Backbone BLTN-CLMB
Member Indiana University Purdue University Columbus Learning Center
Member Indiana University Purdue University Columbus
Member Ivy Tech Bloomington
Member Ivy Tech Columbus
Member Vincennes University - Jasper
Member Vincennes University - Plainfield
Member Vincennes University Lebanon
Member Vincennes University Aviation
Member WYIN - Lakeshore Public TV
Member WNIN - Tri State Public Media Evansville
Member Indiana University Southeast
Member IU Auxiliary Services
Member IU/IUPUI Campus Phone
Member Indiana Office of Technology
Member Indiana University Bloomington & Indianapolis
Member IU Foundation
Member St. Francis Crown Point
Member Martin University
Member Franklin College
Member Delaware County CES
Member IU Research Network
Peer Indiana GigaPOP
Start Time:2019-09-05 04:01:00
End Time:2019-09-05 09:00:00
DescriptionThe above listed will be unavailable while Zayo Engineers perform maintenance to relocate fiber at SR 46 and California St. in Columbus, IN. Outages of up to two (2) hours is expected; however, the entire window is reserved. This is maintenance window 1 of 2. The second activity date is reserved for Friday, September 6, 2019. *Please note - Traffic should reroute via redundant connections.

Ticket No.:CHG0038191
Subject:Maintenance - I-Light Member Indiana Wesleyan University
Source Of Impact: Vendor
Start Time:2019-08-29 04:00:00
End Time:2019-08-29 10:00:00
DescriptionMember Indiana Wesleyan University will be unavailable while IFN Engineers perform fiber maintenance. During the maintenance window, member redundancy may be impacted. An outage is expected and the entire window is reserved.

Ticket No.:CHG0038471
Subject:Maintenance - I-Light Vendor Wintek Corporation
Source Of Impact: Vendor
Affected:Member Indiana Office of Technology
Member FSSA - Region 9 Tippecanoe County DFR
Member Wabash College
Member DePauw University
Start Time:2019-08-30 04:01:00
End Time:2019-08-30 10:00:00
DescriptionThe listed affected will be unavailable while Vendor Wintek Corporation Engineers perform preventative maintenance on fiber backbone cable. Outages are expected and entire window is reserved.