AMPATH Network Operations Report
2021-04-12 - 2021-04-18
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0080657 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Undetermined | Vendor | Closed | 2021-04-12 15:58:02 | 2021-04-12 15:58:06 | 0 days 0 hr 0 min |
| INC0080701 | 2 - High | 2 - High | Outage Resolved - AMPATH LANautilus Circuit FIU026UMI2SA1NN | Unannounced Maintenance | Vendor | Resolved | 2021-04-13 04:36:49 | 2021-04-13 10:26:58 | 0 days 5 hr 50 min |
| INC0080716 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2021-04-13 11:58:52 | 2021-04-13 11:59:00 | 0 days 0 hr 0 min |
| INC0080737 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2021-04-13 16:22:58 | 2021-04-13 16:22:59 | 0 days 0 hr 0 min |
| INC0080862 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LAnautilus FIU033WSA1SP4NN | Software | Vendor | Resolved | 2021-04-15 03:43:14 | 2021-04-15 05:56:15 | 0 days 2 hr 13 min |
| INC0080979 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Circuit - Damaged Fiber | Vendor | Resolved | 2021-04-16 16:32:19 | 2021-04-16 20:09:20 | 0 days 3 hr 37 min |
| INC0081066 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2021-04-18 19:46:01 | 2021-04-18 19:46:03 | 0 days 0 hr 0 min |
| Ticket No.: | INC0080657 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Closed |
| Start Time: | 2021-04-12 15:58:02 |
| End Time: | 2021-04-12 15:58:06 |
| Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers determined the outage was caused by a brief degradation in Brasil. No further outages are expected. |
| Ticket No.: | INC0080701 |
| Subject: | Outage Resolved - AMPATH LANautilus Circuit FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2021-04-13 04:36:49 |
| End Time: | 2021-04-13 10:26:58 |
| Outgoing Notification Text | The listed assets are available. LANautilus Engineers have reported the outage is due to planned maintenance. Maintenance has been completed and no further outages are anticipated. |
| Ticket No.: | INC0080716 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2021-04-13 11:58:52 |
| End Time: | 2021-04-13 11:59:00 |
| Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0080737 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2021-04-13 16:22:58 |
| End Time: | 2021-04-13 16:22:59 |
| Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0080862 |
| Subject: | Outage Resolved - AMPATH Provider LAnautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Resolved |
| Start Time: | 2021-04-15 03:43:14 |
| End Time: | 2021-04-15 05:56:15 |
| Outgoing Notification Text | The following assets are available. LAnautilus engineers have been notified. The reason for the due to a block card, which was reset to restore services |
| Ticket No.: | INC0080979 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Resolved |
| Start Time: | 2021-04-16 16:32:19 |
| End Time: | 2021-04-16 20:09:20 |
| Outgoing Notification Text | The listed asset is available. LANautilus Engineers worked with a vendor to dispatch a tech nician onsite. Repairs have been made. No further outages are expected. |
| Ticket No.: | INC0081066 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2021-04-18 19:46:01 |
| End Time: | 2021-04-18 19:46:03 |
| Outgoing Notification Text | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| CHG0050964 | Maintenance Complete - AMPATH Backbone JACKSONVILLE-MIAMI (Primary) | Circuit | Vendor | Closed | 2021-04-16 05:42:01 | 2021-04-16 07:04:02 | 0 days 1 hr 22 min | ||
| Ticket No.: | CHG0050964 |
| Subject: | Maintenance Complete - AMPATH Backbone JACKSONVILLE-MIAMI (Primary) |
| Source Of Impact: | Vendor |
| Affected: | AMP-JACKSONVILLE-MIAMI-100GE-01502 |
| Current State: | Closed |
| Start Time: | 2021-04-16 05:42:01 |
| End Time: | 2021-04-16 07:04:02 |
| Outgoing Notification Text | The maintenance is complete. No further outages are expected. |
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 100.00000% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 5 hr 50 min | 96.52744% | 98.42820% |
| MON- FIU/FTZ-MI3_WAVE-003 | 00 hr 00 min | 100.00000% | 99.99981% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.98815% |
| FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 99.24363% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| AMP-JACKSONVILLE-MIAMI-100GE-01503 | 00 hr 00 min | 100.00000% | 98.92239% |
| SACS/FIU_RNP/FTZ-SGN/100G_FP3 | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 5 hr 50 min | 96.52447% | 97.69283% |
| MON- FIU/MI3-SP3_WAVE-001 | 00 hr 00 min | 100.00000% | 100.00000% |
| AMP-JACKSONVILLE-MIAMI-100GE-01502 | 1 hr 22 min | 99.18634% | 99.71497% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.72191% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.06901% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.71773% |
| AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 99.86339% |
| FIU020UMI2SP3NN | 0 hr 0 min | 99.99934% | 99.21621% |
| Aggregate All AMPATH Backbone Circuits | 0 days 13 hr 2 min | 99.48251% | 99.43855% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |