I-Light Network Operations Report
2020-05-01 - 2020-05-14

I-Light Network Operations Center

Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0057380 2 - High2 - High Outage Resolved - I-Light Various Backbones Unannounced Maintenance Vendor Resolved 2020-05-13 10:00:00 2020-05-13 10:32:45 0 days 0 hr 32 min

Unscheduled Outages Detail

Ticket No.:INC0057380
Subject:Outage Resolved - I-Light Various Backbones
Source Of Impact: Vendor
Backbone GNCS-IPHE
Backbone GNCS-TRRH
Member Vincennes University - Subaru
Member Vincennes University - Plainfield
Member Vincennes University Lebanon
Member Vincennes University - Jasper
Member Vincennes University - Fort Branch
Member Vincennes University Aviation
Member Indiana University/GlobalNOC
Member University of Evansville
Member Oakland City University
Member WFWA - Fort Wayne PBS
Member Wabash College
Member St. Mary of the Woods College
Member Rose Hulman Venture
Member Rose Hulman Institute of Technology
Member Hanover College
Member DePauw University
Member Indiana State University Federal Hall
Member Indiana State University
Member University of Southern Indiana
Member IU School of Medicine Health Science
Member Indiana University Southeast
Member Indiana University Southeast - Water Tower Square
Member Ivy Tech Sellersburg
Member Ivy Tech Madison
Member Ivy Tech Evansville
Member Ivy Tech Greencastle
Current State:Resolved
Start Time:2020-05-13 10:00:00
End Time:2020-05-13 10:32:45
DescriptionThe listed is now available following a Vendor Zayo Maintenance where their window was exceeded past the denoted end time. Zayo Engineers were engaged and have since reported maintenance is completed. No further outages are expected.

Upcoming Scheduled Maintenances

Ticket No.:CHG0042682
Subject:Maintenance - I-Light Member Ivy Tech Fairbanks
Source Of Impact: Internal
Affected:Member Ivy Tech Fairbanks
Start Time:2020-05-21 17:00:00
End Time:2020-05-21 21:00:00
DescriptionI-Light Engineering will be performing maintenance to replace Ivy Tech Fairbanks EX4200 with a new EX4600. Outages are expected and the entire window is reserved.