Generated Report for AMPATH

AMPATH Network Operations Report
2019-10-07 - 2019-10-13

AMPATH Network Operations Center

New Connections

Connector	Type	Date	Sponsor

Upgrades

None

New Services

None

Other

None

Unscheduled Outages Summary

Incident Number	Customer Impact	Network Impact	Title	Outage Type	Source of Impact	Current State	Start Time (UTC)	End Time (UTC)	Duration

INC0043290	4 - Low	2 - High	Brief Outage - AMPATH Provider LANautilus FIU036WPANSA1NN	Undetermined	Vendor	Resolved	2019-10-07 11:58:00	2019-10-07 12:01:07	0 days 0 hr 3 min
INC0043329	4 - Low	2 - High	Brief Outage - AMPATH Provider FLR (AMP-JACK-JACK-100GE-52411)	Unannounced Maintenance	Vendor	Closed	2019-10-07 18:26:00	2019-10-07 18:28:32	0 days 0 hr 2 min
INC0043368	4 - Low	2 - High	Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN	Undetermined	Vendor	Resolved	2019-10-08 06:13:26	2019-10-08 06:13:27	0 days 0 hr 0 min
INC0043376	4 - Low	2 - High	Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN	Undetermined	Vendor	Resolved	2019-10-08 08:18:38 2019-10-08 09:16:46 2019-10-08 10:06:38	2019-10-08 08:18:40 2019-10-08 09:16:50 2019-10-08 10:06:40	0 days 0 hr 0 min 0 days 0 hr 0 min 0 days 0 hr 0 min
INC0043440	4 - Low	2 - High	Brief Outage - AMPATH Provider LANautilus (FIU026UMI2SA1NN)	Undetermined	Vendor	Resolved	2019-10-08 22:18:00	2019-10-08 22:19:00	0 days 0 hr 1 min
INC0043471	2 - High	2 - High	Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN	Undetermined	Vendor	Resolved	2019-10-09 07:37:30	2019-10-09 07:38:30	0 days 0 hr 1 min
INC0043476	2 - High	2 - High	Stability - AMPATH Provider LANautilis FIU026UMI2SA1NN	Undetermined	Vendor	Resolved	2019-10-09 09:27:38	2019-10-10 00:23:52	0 days 14 hr 56 min
INC0043714	4 - Low	2 - High	Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN	Undetermined	Vendor	Resolved	2019-10-11 19:42:16	2019-10-11 19:42:20	0 days 0 hr 0 min

Unscheduled Outages Detail

Ticket No.:	INC0043290
Subject:	Brief Outage - AMPATH Provider LANautilus FIU036WPANSA1NN
Source Of Impact:	Vendor
Affected:	FIU036WPANSA1NN
Current State:	Resolved
Start Time:	2019-10-07 11:58:00
End Time:	2019-10-07 12:01:07
Description	The listed assets are now available, vendor engineers have advised that the event was due to a brief network degradation between Leyda and Santiago - Chile that recovered without intervention. The reason for outage was undetermined. No further outages are expected.

Ticket No.:	INC0043329
Subject:	Brief Outage - AMPATH Provider FLR (AMP-JACK-JACK-100GE-52411)
Source Of Impact:	Vendor
Affected:	AMP-JACK-JACK-100GE-52411
Current State:	Closed
Start Time:	2019-10-07 18:26:00
End Time:	2019-10-07 18:28:32
Description	The listed asset is available following a brief outage. Vendor Engineers restarted the circuit to address a network fault. No further outages are expected.

Ticket No.:	INC0043368
Subject:	Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact:	Vendor
Affected:	FIU026UMI2SA1NN
Current State:	Resolved
Start Time:	2019-10-08 06:13:26
End Time:	2019-10-08 06:13:27
Description	The listed asset is available following a brief outage. Vendor engineers have been contacted. However, a reason for the outage is pending.

Ticket No.:	INC0043376
Subject:	Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact:	Vendor
Affected:	FIU026UMI2SA1NN
Current State:	Resolved
Start Time:	2019-10-08 08:18:38
End Time:	2019-10-08 08:18:40
Description	The following asset is available after a brief outage. Vendor engineers have been notified. The reason for the outage is pending

Ticket No.:	INC0043440
Subject:	Brief Outage - AMPATH Provider LANautilus (FIU026UMI2SA1NN)
Source Of Impact:	Vendor
Affected:	FIU026UMI2SA1NN Provider LANautilus (FIU026UMI2SA1NN)
Current State:	Resolved
Start Time:	2019-10-08 22:18:00
End Time:	2019-10-08 22:19:00
Description	The listed asset is now available following a brief outage. LANautilus Engineers have determined there signal degradation between Fort Amador - Panama, Panama. The reason for the outage is undetermined. Updates will be provided when they are received.

Ticket No.:	INC0043471
Subject:	Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact:	Vendor
Affected:	FIU026UMI2SA1NN
Current State:	Resolved
Start Time:	2019-10-09 07:37:30
End Time:	2019-10-09 07:38:30
Description	The following asset is now available after a brief outage. LANautilus engineers have been notified. The reason for the outage is pending.

Ticket No.:	INC0043476
Subject:	Stability - AMPATH Provider LANautilis FIU026UMI2SA1NN
Source Of Impact:	Vendor
Affected:	FIU026UMI2SA1NN
Current State:	Resolved
Start Time:	2019-10-09 09:27:38
End Time:	2019-10-10 00:23:52
Description	The following asset is unstable. Lanautilis engineers have been notified. There reason for the outage is pending.

Ticket No.:	INC0043714
Subject:	Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact:	Vendor
Affected:	FIU033WSA1SP4NN
Current State:	Resolved
Start Time:	2019-10-11 19:42:16
End Time:	2019-10-11 19:42:20
Description	The listed assets are unavailable. Provider LANautilus has been contacted. The reason for the outage is pending.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	Title	Maintenance Type	Source Of Impact	Current State	Start Time (UTC)	End Time (UTC)	Duration

Scheduled Maintenances Detail

None during this report period

Downtime and Availability

AMPATH Nodes	Down Time	Reporting Period Availability	52 Week Availability
j480.ampath.net	00 hr 00 min	100.00000%	99.98232%
j480-2.ampath.net	00 hr 00 min	100.00000%	100.00000%

Aggregate AMPATH Core Nodes	0 days 0 hr 0 min	100.00000%	99.99116%

AMPATH Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
FIU033WSA1SP4NN	0 hr 0 min	99.99934%	95.79414%
FIU030WMI2FORNN	00 hr 00 min	100.00000%	99.87638%
AMP-JACK-JACK-100GE-52411	0 hr 2 min	99.97487%	99.55247%
FIU034WFORSP4NN	00 hr 00 min	100.00000%	98.04785%
FIU015TCARMI2NN	00 hr 00 min	100.00000%	100.00000%
FIU026UMI2SA1NN	14 hr 58 min	91.08745%	98.79188%
FIU031WCRPPANNN	00 hr 00 min	100.00000%	99.99984%
FIU035WMI2CRPNN	00 hr 00 min	100.00000%	99.41990%
FIU036WPANSA1NN	0 hr 3 min	99.96908%	99.06303%
FIU020UMI2SP3NN	00 hr 00 min	100.00000%	99.15029%

Aggregate All AMPATH Backbone Circuits	0 days 15 hr 4 min	99.10307%	98.96958%

Availablity by Service

AMPATH Backbone Circuits

Down Time

Reporting Period Availability

52 Week Availability

Upcoming Scheduled Maintenances

None Currently Planned