AMPATH Network Operations Report
2020-05-11 - 2020-05-17
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0057348 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Resolved | 2020-05-12 17:50:00 | 2020-05-12 17:51:00 | 0 days 0 hr 1 min |
| INC0057408 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Closed | 2020-05-13 19:00:54 | 2020-05-13 19:01:00 | 0 days 0 hr 0 min |
| INC0057489 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN | Undetermined | Vendor | Resolved | 2020-05-14 19:42:40 | 2020-05-14 19:42:48 | 0 days 0 hr 0 min |
| INC0057507 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Resolved | 2020-05-15 03:24:29 | 2020-05-15 05:15:29 | 0 days 1 hr 51 min |
| INC0057536 | 4 - Low | 2 - High | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Circuit - Damaged Fiber | Vendor | Closed | 2020-05-15 13:52:37 | 2020-05-15 13:53:38 | 0 days 0 hr 1 min |
| INC0057632 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN | Unannounced Maintenance | Vendor | Resolved | 2020-05-17 07:42:24 | 2020-05-17 08:56:25 | 0 days 1 hr 14 min |
| Ticket No.: | INC0057348 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Resolved |
| Start Time: | 2020-05-12 17:50:00 |
| End Time: | 2020-05-12 17:51:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0057408 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2020-05-13 19:00:54 |
| End Time: | 2020-05-13 19:01:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for outage is undetermined. |
| Ticket No.: | INC0057489 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN
FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2020-05-14 19:42:40 |
| End Time: | 2020-05-14 19:42:48 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0057507 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN
FIU033WSA1SP4NN |
| Current State: | Resolved |
| Start Time: | 2020-05-15 03:24:29 |
| End Time: | 2020-05-15 05:15:29 |
| Description | The following assets is available. LANautilus engineers have indicated that the reason that the outage was a failed card. The card was replaced and all services restored. No further outages are expected. |
| Ticket No.: | INC0057536 |
| Subject: | Brief Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Closed |
| Start Time: | 2020-05-15 13:52:37 |
| End Time: | 2020-05-15 13:53:38 |
| Description | The listed asset is available following a brief outage. LANautilus Engineers isolated the issue to a fiber disturbance between Til Til and Santiago Chile. Service appears to have stabilized. Further events are not expected. |
| Ticket No.: | INC0057632 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Current State: | Resolved |
| Start Time: | 2020-05-17 07:42:24 |
| End Time: | 2020-05-17 08:56:25 |
| Description | The listed assets are currently available. LANautilus Engineers have been contacted. The reason for the outage is due to unannounced maintenance. Updates will be provided when they are received. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.95629% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.97814% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 3 hr 43 min | 97.78769% | 98.25434% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.59805% |
| AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 98.56534% |
| FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 99.65374% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 1 hr 15 min | 99.25198% | 91.69520% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.87999% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.35003% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 98.68946% |
| FIU020UMI2SP3NN | 00 hr 00 min | 100.00000% | 98.40395% |
| Aggregate All AMPATH Backbone Circuits | 0 days 4 hr 58 min | 99.70397% | 98.40901% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |