Indiana GigaPOP Network Operations Report
2020-09-18 - 2020-10-01
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0065610 | 2 - High | 2 - High | Outage Resolved - Indiana GigaPOP Backbone BLDC-ICTC | Circuit - Damaged Fiber | Vendor | Resolved | 2020-09-19 17:28:36 | 2020-09-20 08:44:18 | 0 days 15 hr 15 min |
| Ticket No.: | INC0065610 |
| Subject: | Outage Resolved - Indiana GigaPOP Backbone BLDC-ICTC |
| Source Of Impact: | Vendor |
| Affected: | ING-BLDC-ICTC-LAG-03616
Backbone BLDC-ICTC |
| Current State: | Resolved |
| Start Time: | 2020-09-19 17:28:36 |
| End Time: | 2020-09-20 08:44:18 |
| Description | Backbone BLDC-ICTC is now available. Indiana GigaPOP Engineers as well as I-Light's Vendor Zayo have been contacted. Zayo Engineers dispatched to investigate a fiber impairment and located damaged fiber near the intersection of SR 446 and SR 46. Technicians have determined that the reason for the outage was a blown transformer that subsequently burnt the affected cable. Fiber repairs have been completed and Zayo technicians are hands off as of 9:45am EDT on 9/20. No further outages are expected. |
| Ticket No.: | CHG0046056 |
| Subject: | Maintenance 2 of 2 - Indiana GigaPOP opt-ws.chic.indiana.gigapop.net and opt-ws.ictc.indiana.gigapop.net |
| Source Of Impact: | Internal |
| Affected: | Backbone CHIC-ICTC
Backbone CHIC-CHIC Backbone ICTC-ICTC Peer University of Chicago Peer Mid West Tier 2 Admins Peer University of Illinois at Urbana Champaign Peer OARnet Peer University of Minnesota Twin Cities Peer University of Wisconsin at Madison Member FutureGrid Member Purdue University Member Indiana University Member IU Research Network Operations |
| Start Time: | 2020-10-06 05:00:00 |
| End Time: | 2020-10-06 11:00:00 |
| Description | Indiana GigaPOP Engineers will be performing maintenance to upgrade software on opt-ws.chic.indiana.gigapop.net and opt-ws.ictc.indiana.gigapop.net. Multiple, brief outages of up to 15 minutes is expected. The entire window is reserved but not expected to be needed. This is maintenance window 2 of 2 and reserved as a backup for any work not completed. Please note - Traffic should reroute via redundant connections. |
| Ticket No.: | CHG0046228 |
| Subject: | Maintenance - Indiana GigaPOP VPN Monitoring Tunnel N-Wave (ATLA) |
| Source Of Impact: | Vendor |
| Affected: | VPN Monitoring Tunnel N-Wave (ATLA) |
| Start Time: | 2020-10-08 04:00:00 |
| End Time: | 2020-10-08 10:00:00 |
| Description |