Indiana GigaPOP Network Operations Report
2020-09-18 - 2020-10-01

Indiana GigaPOP Network Operations Center

Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0065610 2 - High2 - High Outage Resolved - Indiana GigaPOP Backbone BLDC-ICTCCircuit - Damaged Fiber Vendor Resolved 2020-09-19 17:28:36 2020-09-20 08:44:18 0 days 15 hr 15 min

Unscheduled Outages Detail

Ticket No.:INC0065610
Subject:Outage Resolved - Indiana GigaPOP Backbone BLDC-ICTC
Source Of Impact: Vendor
Backbone BLDC-ICTC
Current State:Resolved
Start Time:2020-09-19 17:28:36
End Time:2020-09-20 08:44:18
DescriptionBackbone BLDC-ICTC is now available. Indiana GigaPOP Engineers as well as I-Light's Vendor Zayo have been contacted. Zayo Engineers dispatched to investigate a fiber impairment and located damaged fiber near the intersection of SR 446 and SR 46. Technicians have determined that the reason for the outage was a blown transformer that subsequently burnt the affected cable. Fiber repairs have been completed and Zayo technicians are hands off as of 9:45am EDT on 9/20. No further outages are expected.

Upcoming Scheduled Maintenances

Ticket No.:CHG0046056
Subject:Maintenance 2 of 2 - Indiana GigaPOP and
Source Of Impact: Internal
Affected:Backbone CHIC-ICTC
Backbone CHIC-CHIC
Backbone ICTC-ICTC
Peer University of Chicago
Peer Mid West Tier 2 Admins
Peer University of Illinois at Urbana Champaign
Peer OARnet
Peer University of Minnesota Twin Cities
Peer University of Wisconsin at Madison
Member FutureGrid
Member Purdue University
Member Indiana University
Member IU Research Network Operations
Start Time:2020-10-06 05:00:00
End Time:2020-10-06 11:00:00
DescriptionIndiana GigaPOP Engineers will be performing maintenance to upgrade software on and Multiple, brief outages of up to 15 minutes is expected. The entire window is reserved but not expected to be needed. This is maintenance window 2 of 2 and reserved as a backup for any work not completed. Please note - Traffic should reroute via redundant connections.

Ticket No.:CHG0046228
Subject:Maintenance - Indiana GigaPOP VPN Monitoring Tunnel N-Wave (ATLA)
Source Of Impact: Vendor
Affected:VPN Monitoring Tunnel N-Wave (ATLA)
Start Time:2020-10-08 04:00:00
End Time:2020-10-08 10:00:00