Indiana GigaPOP Network Operations Report
2024-02-02 - 2024-02-15
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0164980 | 2 - High | 2 - High | Outage Resolved - Indiana GigaPOP Backbone CHIC-ICTC | Unannounced Maintenance | Vendor | Resolved | 2024-02-08 05:10:41 | 2024-02-08 07:55:44 | 0 days 2 hr 45 min |
| INC0165016 | 2 - High | 2 - High | Outage Resolved - Indiana GigaPOP Backbone LL-STAR | Power - Commercial Power | Vendor | Closed | 2024-02-08 13:00:41 | 2024-02-08 15:51:02 | 0 days 2 hr 50 min |
| Ticket No.: | INC0164980 |
| Subject: | Outage Resolved - Indiana GigaPOP Backbone CHIC-ICTC |
| Source Of Impact: | Vendor |
| Affected: | ING-CHIC-ICTC-100GE-03849
Backbone CHIC-ICTC Backbone FRNK-WLCT Indiana University IU Research Network Operations Mid West Tier 2 Admins Purdue University Purdue University (PURDUE) |
| Current State: | Resolved |
| Start Time: | 2024-02-08 05:10:41 |
| End Time: | 2024-02-08 07:55:44 |
| Outgoing Notification Text | Backbone CHIC-ICTC is now available. Lumen Engineers were contacted and reported the reason for the outage was maintenance that has been completed. No additional outages are expected. |
| Ticket No.: | INC0165016 |
| Subject: | Outage Resolved - Indiana GigaPOP Backbone LL-STAR |
| Source Of Impact: | Vendor |
| Affected: | ING-LL-STAR-100GE-03914
ING-LL-STAR-100GE-03915 Backbone LL-STAR Member University of Notre Dame |
| Current State: | Closed |
| Start Time: | 2024-02-08 13:00:41 |
| End Time: | 2024-02-08 15:51:02 |
| Outgoing Notification Text | The listed assets are now available. AEP has restored services by connecting a new DC charger. Technicians have concluded repair efforts and are now hands off. No additional outages are expected. |
| Ticket No.: | CHG0076374 |
| Subject: | Maintenance - Indiana GigaPOP Backbone LL-STAR |
| Source Of Impact: | Internal |
| Affected: | Backbone LL-STAR |
| Start Time: | 2024-02-21 05:00:00 |
| End Time: | 2024-02-21 11:00:00 |
| Outgoing Notification Text | Indiana GigaPOP engineers will be augmenting 2 of the 4 100gigs between LL-STAR. No member impact is expected as they will remain up on the 2 remaining 100gigs between LL-STAR. Maintenance is expected to last 2 hours; however the entire window is reserved. |
| Ticket No.: | CHG0076379 |
| Subject: | Maintenance - Indiana GigaPOP Various Backbones Augment |
| Source Of Impact: | Internal |
| Affected: | Backbone CHIC-ICTC
Backbone CHIC-LL Indiana University Purdue University (PURDUE) |
| Start Time: | 2024-02-23 05:00:00 |
| End Time: | 2024-02-23 11:00:00 |
| Outgoing Notification Text | Indiana GigaPOP engineers will be augmenting various Indiana GigaPOP backbones. Members should remain up during maintenance. Maintenance is expected to last 3hrs but the entire window is reserved. |
| Ticket No.: | CHG0076335 |
| Subject: | Maintenance - Indiana GigaPop Provider Cogent Communications |
| Source Of Impact: | Vendor |
| Affected: | Commodity Provider Cogent |
| Start Time: | 2024-02-22 05:00:00 |
| End Time: | 2024-02-22 11:00:00 |
| Outgoing Notification Text | Commodity Provider Cogent will be unavailable during this maintenance. Commodity connectivity will remain available through other providers. The entire window is reserved. |
| Ticket No.: | CHG0076443 |
| Subject: | Maintenance - Indiana GigaPOP Backbone LL-STAR |
| Source Of Impact: | Vendor |
| Affected: | Backbone LL-STAR
Member University of Notre Dame |
| Start Time: | 2024-02-24 05:01:00 |
| End Time: | 2024-02-24 10:00:00 |
| Outgoing Notification Text | The listed assets will be unavailable while Zayo performs fiber repair in Fishers, IN. The entire window is reserved. Backbone traffic will re-route via redundant connections. |
| Ticket No.: | CHG0076318 |
| Subject: | Maintenance Completed - Indiana GigaPOP Peer Northwestern University |
| Source Of Impact: | Vendor |
| Affected: | Peer Northwestern University |
| Start Time: | 2024-02-17 13:00:00 |
| End Time: | 2024-02-17 18:00:00 |
| Outgoing Notification Text | Northwestern University was temporarily unavailable while their engineers performed maintenance. This maintenance has been completed. |