AMPATH Network Operations Report
2021-05-10 - 2021-05-16

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration
INC0082621 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Closed 2021-05-10 16:58:41 2021-05-10 16:58:42 0 days 0 hr 0 min
INC0082631 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NNUndetermined Vendor Resolved 2021-05-10 17:53:40
2021-05-10 23:02:40 		2021-05-10 17:53:42
2021-05-10 23:02:42 		0 days 0 hr 0 min
0 days 0 hr 0 min
INC0082695 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Closed 2021-05-11 14:21:40
2021-05-11 17:49:41 		2021-05-11 14:21:43
2021-05-11 17:49:44 		0 days 0 hr 0 min
0 days 0 hr 0 min
INC0082905 4 - Low2 - High Brief Outage - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary)Undetermined Vendor Resolved 2021-05-14 14:54:32 2021-05-14 14:54:33 0 days 0 hr 0 min
INC0082929 4 - Low2 - High Brief Outage - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Primary)Undetermined Vendor On Hold 2021-05-14 18:57:32 2021-05-14 18:57:33 0 days 0 hr 0 min
INC0083011 2 - High2 - High Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NNCircuit - Cut Fiber Vendor Resolved 2021-05-16 13:26:12
2021-05-16 16:03:17 		2021-05-16 13:26:14
2021-05-16 21:58:39 		0 days 0 hr 0 min
0 days 5 hr 55 min

Unscheduled Outages Detail


Ticket No.:INC0082621
Subject:Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Closed
Start Time:2021-05-10 16:58:41
End Time:2021-05-10 16:58:42
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0082631
Subject:Brief Outage - AMPATH Provider LANautilus FIU026UMI2SA1NN
Source Of Impact: Vendor
Affected:FIU026UMI2SA1NN
Current State:Resolved
Start Time:2021-05-10 17:53:40
End Time:2021-05-10 17:53:42
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0082695
Subject:Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Closed
Start Time:2021-05-11 14:21:40
End Time:2021-05-11 14:21:43
Outgoing Notification TextThe listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0082905
Subject:Brief Outage - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Secondary)
Source Of Impact: Vendor
Affected:AMP-JACKSONVILLE-MIAMI-100GE-01503
Current State:Resolved
Start Time:2021-05-14 14:54:32
End Time:2021-05-14 14:54:33
Outgoing Notification TextThe listed asset is available following a brief outage. FIU Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0082929
Subject:Brief Outage - AMPATH Backbone Circuit JACKSONVILLE-MIAMI (Primary)
Source Of Impact: Vendor
Affected:AMP-JACKSONVILLE-MIAMI-100GE-01502
Current State:On Hold
Start Time:2021-05-14 18:57:32
End Time:2021-05-14 18:57:33
Outgoing Notification TextThe listed asset is available following a brief outage. FIU Engineers have been contacted. Updates will be provided when they are available.


Ticket No.:INC0083011
Subject:Outage Resolved - AMPATH Provider LANautilus FIU036WPANSA1NN
Source Of Impact: Vendor
Affected:FIU036WPANSA1NN
Current State:Resolved
Start Time:2021-05-16 13:26:12
End Time:2021-05-16 13:26:14
Outgoing Notification TextThe listed asset is unavailable. LANautilus Engineers isolated the issue to a fiber cut in Chile. No further outages are expected.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC) Duration

Scheduled Maintenances Detail


None during this report period

Downtime and Availability


AMPATH NodesDown TimeReporting Period Availability52 Week Availability
BocaRaton-NE4-1-100 hr 00 min100.00000% 100.00000%
j480.ampath.net00 hr 00 min100.00000% 100.00000%
WS-Ai-MI3-100 hr 00 min100.00000% 100.00000%
WS-Ai-MI1-100 hr 00 min100.00000% 100.00000%
Miami-NE3-1-100 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%
Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 100.00000%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN0 hr 0 min 99.99884% 98.39035%
MON- FIU/FTZ-MI3_WAVE-00300 hr 00 min 100.00000% 99.99981%
FIU030WMI2FORNN00 hr 00 min 100.00000% 99.98815%
FIU034WFORSP4NN00 hr 00 min 100.00000% 99.09405%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-015030 hr 0 min 99.99983% 98.92238%
SACS/FIU_RNP/FTZ-SGN/100G_FP300 hr 00 min 100.00000% 100.00000%
FIU026UMI2SA1NN0 hr 0 min 99.99934% 97.46070%
MON- FIU/MI3-SP3_WAVE-00100 hr 00 min 100.00000% 100.00000%
AMP-JACKSONVILLE-MIAMI-100GE-015020 hr 0 min 99.99983% 99.70282%
FIU031WCRPPANNN00 hr 00 min 100.00000% 99.71972%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.06901%
FIU036WPANSA1NN5 hr 55 min 96.47420% 99.63759%
AMPATH-BOCA-MIAMI-DF00 hr 00 min 100.00000% 99.86339%
FIU020UMI2SP3NN00 hr 00 min 100.00000% 99.29339%
Aggregate All AMPATH Backbone Circuits0 days 5 hr 55 min 99.76480% 99.40942%

Availablity by Service

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability

Upcoming Scheduled Maintenances

Ticket No.:CHG0051704
Subject:Maintenance 2 of 2 - AMPATH Backbone JACKSONVILLE-MIAMI (Secondary)
Source Of Impact: Vendor
Affected:AMP-JACKSONVILLE-MIAMI-100GE-01503
Start Time:2021-05-28 04:00:00
End Time:2021-05-28 10:00:00
Outgoing Notification TextThe affected listed below will be unavailable as the vendor maintenance . An outage is expected but the entire maintenance window is reserved.


Ticket No.:CHG0051358
Subject:Maintenance - AMPATH Provider Crown Castle
Source Of Impact: Vendor
Affected:AMPATH-BOCA-MIAMI-DF
Start Time:2021-05-22 04:00:00
End Time:2021-05-22 10:00:00
Outgoing Notification TextThe affected listed below will be unavailable due to vendor maintenance. The entire maintenance window is reserved.


Ticket No.:CHG0051703
Subject:Maintenance 1 of 2 - AMPATH Circuit JACKSONVILLE-MIAMI (Secondary)
Source Of Impact: Vendor
Affected:AMP-JACKSONVILLE-MIAMI-100GE-01503
Start Time:2021-05-27 04:00:00
End Time:2021-05-27 10:00:00
Outgoing Notification TextThe affected listed below will be unavailable as the vendor maintenance . An outage is expected but the entire maintenance window is reserved.