AMPATH Network Operations Report
2020-07-13 - 2020-07-19
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0061006 | 2 - High | 2 - High | Outage Resolved- AMPATH Provider LANautilus FIU034WFORSP4NN | Undetermined | Vendor | Closed | 2020-07-13 14:01:00 UTC | 2020-07-13 20:10:59 UTC | 0 days 6 hr 9 min |
| INC0061192 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN | Circuit - Other | Vendor | Closed | 2020-07-16 05:04:17 UTC | 2020-07-16 05:04:27 UTC | 0 days 0 hr 0 min |
| INC0061195 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU030WMI2FORNN | Undetermined | Vendor | Resolved | 2020-07-16 07:02:10 UTC | 2020-07-16 07:02:11 UTC | 0 days 0 hr 0 min |
| INC0061291 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU030WMI2FORNN | Undetermined | Vendor | Closed | 2020-07-17 04:49:49 UTC | 2020-07-17 04:49:59 UTC | 0 days 0 hr 0 min |
| Ticket No.: | INC0061006 |
| Subject: | Outage Resolved- AMPATH Provider LANautilus FIU034WFORSP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU034WFORSP4NN |
| Current State: | Closed |
| Start Time: | 2020-07-13 14:01:00 UTC |
| End Time: | 2020-07-13 20:10:59 UTC |
| Description | The listed asset is available. LANautilus Engineers have been contacted however the cause of the outage is currently undetermined. |
| Ticket No.: | INC0061192 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Closed |
| Start Time: | 2020-07-16 05:04:17 UTC |
| End Time: | 2020-07-16 05:04:27 UTC |
| Description | The following asset is available. LAnautilus engineers have been notified. The reason for the outage was a switch hit. RFO is being tracked in ticket PRB0045565 |
| Ticket No.: | INC0061195 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU030WMI2FORNN |
| Source Of Impact: | Vendor |
| Affected: | FIU030WMI2FORNN |
| Current State: | Resolved |
| Start Time: | 2020-07-16 07:02:10 UTC |
| End Time: | 2020-07-16 07:02:11 UTC |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0061291 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU030WMI2FORNN |
| Source Of Impact: | Vendor |
| Affected: | FIU030WMI2FORNN |
| Current State: | Closed |
| Start Time: | 2020-07-17 04:49:49 UTC |
| End Time: | 2020-07-17 04:49:59 UTC |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is undetermined. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| CHG0044090 | Emergency Maintenance Complete- AMPATH Backbone JACK-JACK | Hardware | Internal | Closed | 2020-07-14 18:39:39 UTC | 2020-07-14 19:41:12 UTC | 0 days 1 hr 1 min | ||
| Ticket No.: | CHG0044090 |
| Subject: | Emergency Maintenance Complete- AMPATH Backbone JACK-JACK |
| Source Of Impact: | Internal |
| Affected: | AMP-JACK-JACK-100GE-52411 |
| Current State: | Closed |
| Start Time: | 2020-07-14 18:39:39 UTC |
| End Time: | 2020-07-14 19:41:12 UTC |
| Description | Core Node upgrade |
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| BocaRaton-NE4-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.97393% |
| WS-Ai-MI3-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| WS-Ai-MI1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| Miami-NE3-1-1 | 00 hr 00 min | 100.00000% | 100.00000% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.99565% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 00 hr 00 min | 100.00000% | 98.53505% |
| FIU030WMI2FORNN | 0 hr 0 min | 99.99818% | 99.59802% |
| AMP-JACK-JACK-100GE-52411 | 1 hr 1 min | 99.38938% | 98.33206% |
| FIU034WFORSP4NN | 6 hr 9 min | 96.32952% | 99.28238% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 00 hr 00 min | 100.00000% | 91.42895% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.87999% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.50373% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 99.35009% |
| AMPATH-BOCA-MIAMI-DF | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU020UMI2SP3NN | 0 hr 0 min | 99.99835% | 98.22051% |
| Aggregate All AMPATH Backbone Circuits | 0 days 7 hr 11 min | 99.61049% | 98.55734% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |