WIX ANA-100 Network Operations Report
07/20/2015 - 07/26/2015

WIX ANA-100 Network Operations Center
at Indiana University

New Connections

None


Upgrades

None

New Services

None



Unscheduled Outages Summary







Ticket Number
Customer Impact
Network Impact
Title
Outage Type
Source Of Impact
Start Time (UTC)

End Time (UTC)





4752-High
2-High

Degraded Condition Update (DUPE) - WIX ANA (London) Packet Loss
UndeterminedUndetermined
07/21/2015 10:00 PM
07/23/2015 5:48 PM


4742-High
2-High

Degraded Condition - WIX ANA (London) Packet Loss
UndeterminedUndetermined
07/23/2015 5:48 PM
(No Data Available)


4782-High
2-High

Outage Resolved - WIX ANA (London)
Circuit - Damaged FiberVendor
07/24/2015 12:37 AM
07/24/2015 3:03 AM






Unscheduled Outages Detail






Ticket No.:475:130



Subject:Degraded Condition Update (DUPE) - WIX ANA (London) Packet Loss



Source Of Impact:Undetermined



Affected:



Start Time:Tuesday, July 21, 2015, 10:00 PM (2200) UTC



End Time:Thursday, July 23, 2015, 5:48 PM (1748) UTC


Description:The issues in this ticket are being tracked in WIX ticket 474.  This
ticket will be closed and all future communications regarding packet
loss on the WIX ANA (LOND) circuit for this issue will be received via
notifications based out of that ticket, 474:130.

Thank you.







Ticket No.:474:130



Subject:Degraded Condition - WIX ANA (London) Packet Loss



Source Of Impact:Undetermined



Affected:WIX ANA (London)



Start Time:Thursday, July 23, 2015, 5:48 PM (1748) UTC



End Time:(No Data Available)


Description:This above listed asset is still experiencing a very low level packet
loss.  GEANT, WIX, and Circuit Vendor Engineers are working to
localize this packet loss.  Update regarding this event will be sent
as they are received.







Ticket No.:478:130



Subject:Outage Resolved - WIX ANA (London)



Source Of Impact:Vendor



Affected:Trans-Atlantic ANA-100 WIX-London



Start Time:Friday, July 24, 2015, 12:37 AM (0037) UTC



End Time:Friday, July 24, 2015, 3:03 AM (0303) UTC


Description:The above ANA-100 circuit is currently available. TATA has reported
the outage was due to emergency maintenance being performed to replace
a section of cable that was damaged by a manhole fire. All services
have been stabilized and the circuit vendor is hands off at this time.
 No further outages are expected.

Should your path have a backup provisioned over the ANA-100
MAN LAN-Amsterdam path, your traffic should redirect.







Scheduled Maintenances Summary





Ticket Number
Customer Impact
Network Impact
Title

Maintenance Type
Source Of Impact
Start Time (UTC)
End Time (UTC)





476
3-Elevated
3-Elevated

Emergency Maintenance Completed - WIX ANA (London)
Circuit
Vendor07/22/2015 4:09 PM
07/22/2015 4:55 PM


477
3-Elevated
3-Elevated

Emergency Maintenance Completed - WIX ANA (London)
CircuitVendor
07/23/2015 4:04 PM
07/23/2015 4:38 PM




Scheduled Maintenances Detail





Ticket No.:476:130



Subject:Emergency Maintenance Completed - WIX ANA (London)



Source Of Impact:Vendor



Affected:Trans-Atlantic ANA-100 WIX-London



Start Time:Wednesday, July 22, 2015, 4:09 PM (1609) UTC



End Time:Wednesday, July 22, 2015, 4:55 PM (1655) UTC


Description:   The above was unavailable while TATA Communications performed work to
troubleshoot circuit errors. This maintenance has been completed.



  







Ticket No.:477:130



Subject:Emergency Maintenance Completed - WIX ANA (London)



Source Of Impact:Vendor



Affected:Trans-Atlantic ANA-100 WIX-London



Start Time:Thursday, July 23, 2015, 4:04 PM (1604) UTC



End Time:Thursday, July 23, 2015, 4:38 PM (1638) UTC


Description:   The above listed assets are now available after TATA Communications performed 
work to troubleshoot circuit errors. The maintenance has been completed. No 
further outage is expected.



  










Downtime and Availability







WIX ANA-100 Core NodesDown TimeReporting Period Availability52 Week Availability


sw.net.wix.internet2.edu0 hr 0 min100.00000%99.95332%
      
Aggregate WIX ANA-100 Core Nodes0 hr 0 min100.00000%99.95332%

	    

	    
WIX ANA-100 Backbone CircuitsDown TimeReporting Period Availability52 Week Availability


WIX-LOND-WASH2-100GE-01530125 hr 44 min25.15873%98.41113%
      
Aggregate All WIX ANA-100 Backbone Circuits125 hr 44 min25.15873%98.41113%



Upcoming Scheduled Maintenances