AMPATH Network Operations Report
2018-09-10 - 2018-09-16
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) |
|---|---|---|---|---|---|---|---|---|
| INC0018411 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN & FIU030WMI2FORNN | Undetermined | Vendor | Resolved | 2018-09-02 14:05:40
2018-09-11 14:07:07 2018-09-11 14:40:30 |
2018-09-11 14:06:53
2018-09-11 14:07:07 2018-09-11 14:40:30 |
| INC0018232 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Hardware | Vendor | Resolved | 2018-09-09 21:12:00 | 2018-09-10 02:19:00 |
| INC0018564 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN | Circuit - Other | Vendor | Resolved | 2018-09-13 00:17:49 | 2018-09-13 03:28:45 |
| Ticket No.: | INC0018411 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN & FIU030WMI2FORNN |
| Source Of Impact: | Vendor |
| Affected: | FIU034WFORSP4NN
FIU030WMI2FORNN LANautilus FIU034WFORSP4NN & FIU030WMI2FORNN |
| Current State: | Resolved |
| Start Time: | 2018-09-02 14:05:40 |
| End Time: | 2018-09-11 14:06:53 |
| Description | The above listed assets are now available. Circuit Provider LANautilus has been contacted. The reason for the outage is pending. |
| Ticket No.: | INC0018232 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN
LANuatilus FIU033WSA1SP4NN |
| Current State: | Resolved |
| Start Time: | 2018-09-09 21:12:00 |
| End Time: | 2018-09-10 02:19:00 |
| Description | The above listed asset is available. LANautilus Engineers reported the outage was due to a faulty card in one of their transport equipment in Brazil. A field technician was dispatched with a spare card and after the card replacement the service restored. The service was under monitoring and remaining stable since then. No further service interruption are expected. |
| Ticket No.: | INC0018564 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU034WFORSP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU034WFORSP4NN |
| Current State: | Resolved |
| Start Time: | 2018-09-13 00:17:49 |
| End Time: | 2018-09-13 03:28:45 |
| Description | The above listed asset is available. AMPATH Vendor LANautilus have been contacted. The reason for the outage was a faulty card in Brazil. The card has been replaced, and no further outages are anticipated. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) |
|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 100.00000% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 2 hr 19 min | 98.62103% | 99.78569% |
| FIU030WMI2FORNN | 1 days 14 hr 20 min | 77.18085% | 97.44003% |
| AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 97.22370% |
| FIU034WFORSP4NN | 1 days 17 hr 31 min | 75.28667% | 97.39254% |
| FIU020UMI2SP1NN | 00 hr 00 min | 100.00000% | 89.01642% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 00 hr 00 min | 100.00000% | 99.37357% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU031WCRPSA1NN | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate All AMPATH Backbone Circuits | 3 days 10 hr 10 min | 94.56539% | 97.80355% |
| Ticket No.: | CHG0033037 |
| Subject: | Maintenance 2 of 2 - AMPATH Provider LANautilus (FIU026UMI2SA1NN) |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2018-09-19 04:00:00 |
| End Time: | 2018-09-19 10:00:00 |
| Description | FIU026UMI2SA1NN The above listed asset will be unavailable while LANautilus perform fiber maintenance. Outages are expected; the entire window is reserved. |
| Ticket No.: | CHG0033036 |
| Subject: | Maintenance 1 of 2 - AMPATH Provider LANautilus (FIU026UMI2SA1NN) |
| Source Of Impact: | Vendor |
| Affected: | |
| Start Time: | 2018-09-18 04:00:00 |
| End Time: | 2018-09-18 10:00:00 |
| Description | FIU026UMI2SA1NN The above listed asset will be unavailable while LANautilus perform fiber maintenance. Outages are expected; the entire window is reserved. |
| Ticket No.: | CHG0033080 |
| Subject: | Maintenance - AMPATH Provider LANautilus FIU026UMI2SA1NN |
| Source Of Impact: | Vendor |
| Affected: | FIU026UMI2SA1NN |
| Start Time: | 2018-09-18 04:00:00 |
| End Time: | 2018-09-18 10:00:00 |
| Description | Subject: Scheduled Maintenance for September 18, 2018 ***SERVICE AFFECTING*** (Sparkle TT#: 35348)
Date: Fri, 14 Sep 2018 21:42:39 +0000
From: NOC LANautilus |