AMPATH Network Operations Report
2020-04-27 - 2020-05-03
AMPATH Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0056383 | 2 - High | 2 - High | Instability Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN | Hardware | Vendor | Closed | 2020-04-27 15:23:00 | 2020-04-27 17:15:00 | 0 days 1 hr 52 min |
| INC0056546 | 2 - High | 2 - High | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN | Hardware | Vendor | Closed | 2020-04-29 14:43:00 | 2020-04-29 15:55:27 | 0 days 1 hr 12 min |
| INC0056566 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2020-04-29 17:46:01 | 2020-04-29 17:48:07 | 0 days 0 hr 2 min |
| INC0056583 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2020-04-29 22:05:58 | 2020-04-29 22:06:00 | 0 days 0 hr 0 min |
| INC0056621 | 2 - High | 2 - High | Availability - AMPATH LANautilus Circuit FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2020-04-30 13:50:57 | 2020-04-30 14:18:24 | 0 days 0 hr 27 min |
| INC0056730 | 4 - Low | 2 - High | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN | Undetermined | Vendor | Closed | 2020-05-01 14:35:02 | 2020-05-01 14:36:02 | 0 days 0 hr 1 min |
| Ticket No.: | INC0056383 |
| Subject: | Instability Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2020-04-27 15:23:00 |
| End Time: | 2020-04-27 17:15:00 |
| Description | The listed asset is now stable. AMPATH and LANautilus Engineers have been contacted. The reason for the instability was a faulty amplifier in Buenos Aires, Argentina. The amplifier has been replaced. No further outages are expected. |
| Ticket No.: | INC0056546 |
| Subject: | Outage Resolved - AMPATH Provider LANautilus FIU020UMI2SP3NN |
| Source Of Impact: | Vendor |
| Affected: | FIU020UMI2SP3NN |
| Current State: | Closed |
| Start Time: | 2020-04-29 14:43:00 |
| End Time: | 2020-04-29 15:55:27 |
| Description | The listed asset is currently available. AMPATH and LANautilus Engineers have been contacted. v |
| Ticket No.: | INC0056566 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2020-04-29 17:46:01 |
| End Time: | 2020-04-29 17:48:07 |
| Description | The listed asset is available following a brief outage. LANautilus Engineers reported the outage was undetermined. |
| Ticket No.: | INC0056583 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2020-04-29 22:05:58 |
| End Time: | 2020-04-29 22:06:00 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket No.: | INC0056621 |
| Subject: | Availability - AMPATH LANautilus Circuit FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2020-04-30 13:50:57 |
| End Time: | 2020-04-30 14:18:24 |
| Description | The listed assets are available. Vendor Engineers have been contacted but the reason for outage remains undetermined. |
| Ticket No.: | INC0056730 |
| Subject: | Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN |
| Source Of Impact: | Vendor |
| Affected: | FIU033WSA1SP4NN |
| Current State: | Closed |
| Start Time: | 2020-05-01 14:35:02 |
| End Time: | 2020-05-01 14:36:02 |
| Description | The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| AMPATH Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| j480.ampath.net | 00 hr 00 min | 100.00000% | 99.95629% |
| j480-2.ampath.net | 00 hr 00 min | 100.00000% | 100.00000% |
| Aggregate AMPATH Core Nodes | 0 days 0 hr 0 min | 100.00000% | 99.97814% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| FIU033WSA1SP4NN | 2 hr 22 min | 98.58548% | 98.18880% |
| FIU030WMI2FORNN | 00 hr 00 min | 100.00000% | 99.54552% |
| AMP-JACK-JACK-100GE-52411 | 00 hr 00 min | 100.00000% | 98.56534% |
| FIU034WFORSP4NN | 00 hr 00 min | 100.00000% | 99.59985% |
| FIU015TCARMI2NN | 00 hr 00 min | 100.00000% | 100.00000% |
| FIU026UMI2SA1NN | 00 hr 00 min | 100.00000% | 91.72998% |
| FIU031WCRPPANNN | 00 hr 00 min | 100.00000% | 99.88018% |
| FIU035WMI2CRPNN | 00 hr 00 min | 100.00000% | 99.35003% |
| FIU036WPANSA1NN | 00 hr 00 min | 100.00000% | 98.68946% |
| FIU020UMI2SP3NN | 1 hr 12 min | 99.28125% | 98.40395% |
| Aggregate All AMPATH Backbone Circuits | 0 days 3 hr 35 min | 99.78667% | 98.39531% |
| AMPATH Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |