AMPATH Network Operations Report
2018-12-03 - 2018-12-09

AMPATH Network Operations Center

New Connections

ConnectorTypeDateSponsor


Upgrades

None


New Services


None


Other


None


Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC)
INC0025223 2 - High2 - High Availability - AMPATH LANautilus Circuits FIU033WSA1SP4NN and FIU034WFORSP4NNUndetermined Vendor Resolved 2018-12-06 00:09:29 2018-12-06 08:40:57
INC0024934 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Resolved 2018-12-03 16:06:00 2018-12-03 16:07:00
INC0025358 4 - Low2 - High Brief Outage - AMPATH LANautilus Circuit FIU034WFORSP4NNUndetermined Vendor Resolved 2018-12-07 09:44:00 2018-12-07 09:45:00
INC0025396 4 - Low2 - High Brief Outage - AMPATH Provider LANautilus FIU030WMI2FORNN Undetermined Vendor Closed 2018-12-07 16:17:00 2018-12-07 16:18:39
INC0025151 4 - Low2 - High Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NNUndetermined Vendor Resolved 2018-12-05 12:19:07 2018-12-05 12:19:24

Unscheduled Outages Detail


Ticket No.:INC0025223
Subject:Availability - AMPATH LANautilus Circuits FIU033WSA1SP4NN and FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
FIU034WFORSP4NN
FIU033WSA1SP4NN FIU034WFORSP4NN
LANautilus Circuit FIU033WSA1SP4NN
LANautilus Circuit FIU034WFORSP4NN
Current State:Resolved
Start Time:2018-12-06 00:09:29
End Time:2018-12-06 08:40:57
DescriptionLANautilus circuits FIU033WSA1SP4NN and FIU034WFORSP4NN are currently unavailable. The reason for the outage is pending.


Ticket No.:INC0024934
Subject:Brief Outage - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2018-12-03 16:06:00
End Time:2018-12-03 16:07:00
DescriptionThe listed asset is now available following a brief outage. LANautilus engineers have been contacted. The reason for the outage is undetermined.


Ticket No.:INC0025358
Subject:Brief Outage - AMPATH LANautilus Circuit FIU034WFORSP4NN
Source Of Impact: Vendor
Affected:FIU034WFORSP4NN
LANautilus Circuit FIU034WFORSP4NN
Current State:Resolved
Start Time:2018-12-07 09:44:00
End Time:2018-12-07 09:45:00
DescriptionThe listed asset is available following a brief outage. The reason for outage is a fiber cut. All services have since restored, and no further outages are expected.


Ticket No.:INC0025396
Subject:Brief Outage - AMPATH Provider LANautilus FIU030WMI2FORNN
Source Of Impact: Vendor
Affected:FIU030WMI2FORNN
Current State:Closed
Start Time:2018-12-07 16:17:00
End Time:2018-12-07 16:18:39
DescriptionThe listed asset is unavailable. Vendor engineers are being contacted. However, the reason for the outage is undetermined. Update will be provided as they are received.


Ticket No.:INC0025151
Subject:Brief Outage Resolved - AMPATH Provider LANautilus FIU033WSA1SP4NN
Source Of Impact: Vendor
Affected:FIU033WSA1SP4NN
Current State:Resolved
Start Time:2018-12-05 12:19:07
End Time:2018-12-05 12:19:24
DescriptionThe above listed circuit is now available. LANautilus and AMPATH engineers have been contacted have determined the reason for the outage was unable to be determined.


Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Current State Start Time (UTC) End Time (UTC)

Scheduled Maintenances Detail


None during this report period

Downtime and Availability


AMPATH NodesDown TimeReporting Period Availability52 Week Availability
j480.ampath.net00 hr 00 min100.00000% 100.00000%
j480-2.ampath.net00 hr 00 min100.00000% 100.00000%
Aggregate AMPATH Core Nodes0 days 0 hr 0 min 100.00000% 100.00000%

AMPATH Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
FIU033WSA1SP4NN8 hr 32 min 94.91319% 97.88064%
FIU030WMI2FORNN0 hr 1 min 99.98363% 97.42122%
AMP-JACK-JACK-100GE-5241100 hr 00 min 100.00000% 97.22241%
FIU034WFORSP4NN8 hr 32 min 94.91600% 95.82381%
FIU020UMI2SP1NN00 hr 00 min 100.00000% 91.57514%
FIU015TCARMI2NN00 hr 00 min 100.00000% 100.00000%
FIU026UMI2SA1NN00 hr 00 min 100.00000% 99.13790%
FIU031WCRPPANNN00 hr 00 min 100.00000% 100.00000%
FIU035WMI2CRPNN00 hr 00 min 100.00000% 99.84338%
FIU036WPANSA1NN00 hr 00 min 100.00000% 100.00000%
Aggregate All AMPATH Backbone Circuits0 days 17 hr 6 min 98.98128% 97.89045%


Upcoming Scheduled Maintenances



Task Records not Included in this report

Task NumberTask TitleReason not in Report
INC0025344Availability - AMPATH Peer University of the Virgin IslandsNot in report because source of impact was set to customer.
No circuits, nodes, or other elements were listed as impacted in the report.
INC0025176Availability - AMPATH Peer Florida Lambda RailNo circuits, nodes, or other elements were listed as impacted in the report.