WIX ANA-100 Network Operations Report
07/27/2015 - 08/02/2015

WIX ANA-100 Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Source Of Impact Start Time (UTC) End Time (UTC)

4802-High 2-High Outage Resolved - WIX ANA (London) HardwareVendor 07/27/2015 9:01 AM 07/27/2015 1:59 PM
4834-Normal 2-High Brief Outage Resolved - WIX ANA (London) Unannounced MaintenanceVendor 07/29/2015 9:54 AM 07/29/2015 9:59 AM
4852-High 2-High Instability Resolved - WIX ANA (London) Circuit - Bumped FiberVendor 07/29/2015 9:01 PM 07/29/2015 9:09 PM

Unscheduled Outages Detail


Ticket No.:480:130
Subject:Outage Resolved - WIX ANA (London)
Source Of Impact:Vendor
Affected:Trans-Atlantic ANA-100 WIX-London
Start Time:Monday, July 27, 2015, 9:01 AM (0901) UTC
End Time:Monday, July 27, 2015, 1:59 PM (1359) UTC
Description:The above ANA-100 circuit is currently available. The WIX Fiber Vendor has advised that they have replaced cards in both the Highbridge, England and Wall, NJ locations which has restored services. No further outages are expected.

Ticket No.:483:130
Subject:Brief Outage Resolved - WIX ANA (London)
Source Of Impact:Vendor
Affected:Trans-Atlantic ANA-100 WIX-London
Start Time:Wednesday, July 29, 2015, 9:54 AM (0954) UTC
End Time:Wednesday, July 29, 2015, 9:59 AM (0959) UTC
Description:The above ANA-100 circuit was briefly unavailable. The reason for the outage was an Internet2 fiber vendor maintenance to upgrade optical software. The maintenance has been completed. No further outages are expected.

Ticket No.:485:130
Subject:Instability Resolved - WIX ANA (London)
Source Of Impact:Vendor
Affected:Trans-Atlantic ANA-100 WIX-London
Start Time:Wednesday, July 29, 2015, 9:01 PM (2101) UTC
End Time:Wednesday, July 29, 2015, 9:09 PM (2109) UTC
Description:The above ANA-100 circuit is currently stable. The vendor has been contacted; and have reported the reason for the instability was due to human error in the New Jersey location. No further outages are expected.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Start Time (UTC) End Time (UTC)

None during this report period

Downtime and Availability



WIX ANA-100 Core NodesDown TimeReporting Period Availability52 Week Availability
sw.net.wix.internet2.edu0 hr 0 min100.00000%99.95332%

Aggregate WIX ANA-100 Core Nodes0 hr 0 min100.00000%99.95332%

WIX ANA-100 Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
WIX-LOND-WASH2-100GE-015305 hr 11 min96.91468%99.12189%

Aggregate All WIX ANA-100 Backbone Circuits5 hr 11 min96.91468%99.12189%




Upcoming Scheduled Maintenances