Indiana GigaPOP Network Operations Report
2024-08-02 - 2024-08-15
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0183507 | 2 - High | 2 - High | Brief Outage - Indiana GigaPOP Backbone ICTC-STAR | Hardware | Internal | Closed | 2024-08-08 07:58:02 | 2024-08-08 08:05:02 | 0 days 0 hr 7 min |
| INC0183843 | 2 - High | 2 - High | Outage Resolved- Indiana GigaPOP Backbone ICTC-STAR | Circuit - Vandalism | Vendor | Resolved | 2024-08-10 18:55:48 | 2024-08-11 06:00:19 | 0 days 11 hr 4 min |
| Ticket No.: | INC0183507 |
| Subject: | Brief Outage - Indiana GigaPOP Backbone ICTC-STAR |
| Source Of Impact: | Internal |
| Affected: | ING-ICTC-STAR-ISIS-04050
ING-ICTC-STAR-LAG-04047 ING-ICTC-STAR-OSPF-04049 ING-ICTC-STAR-VLAN-04048 Backbone ICTC-STAR |
| Current State: | Closed |
| Start Time: | 2024-08-08 07:58:02 |
| End Time: | 2024-08-08 08:05:02 |
| Outgoing Notification Text | Backbone ICTC-STAR is now available following a brief outage. Indiana GigaPOP Engineers have been contacted and the reason for the outage to an FPC reboot. |
| Ticket No.: | INC0183843 |
| Subject: | Outage Resolved- Indiana GigaPOP Backbone ICTC-STAR |
| Source Of Impact: | Vendor |
| Affected: | ING-ICTC-STAR-100GE-03916
ING-ICTC-STAR-100GE-03917 Backbone ICTC-STAR |
| Current State: | Resolved |
| Start Time: | 2024-08-10 18:55:48 |
| End Time: | 2024-08-11 06:00:19 |
| Outgoing Notification Text | Backbone ICTC-STAR is now available. Zayo engineers have been contacted, and the reason for outage is damaged fiber due to vandalism. |
| Ticket No.: | CHG0082553 |
| Subject: | Maintenance - Indiana GigaPOP Member Purdue University |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2024-08-29 14:00:00 |
| End Time: | 2024-08-29 17:00:00 |
| Outgoing Notification Text |
| Ticket No.: | CHG0082096 |
| Subject: | Maintenance - Indiana GigaPOP POP LL |
| Source Of Impact: | Vendor |
| Affected: | Fiber Data Exchange (FD-IX)
IU Research Network Indiana Office of Technology (IOT) Indiana University Indianapolis Zoo Internet2 NCAA OmniSOC Engineering & Support Purdue Research Purdue University (PURDUE) University of Notre Dame Wintek Corporation |
| Start Time: | 2024-09-04 11:00:00 |
| End Time: | 2024-09-04 23:00:00 |
| Outgoing Notification Text | Netrality Engineering will perform maintenance on the Automatic Transfer Switches at 733 Henry St (LL). No service impact is expected, however, the entire window is reserved. |