WIX Network Operations Report
2019-03-04 - 2019-03-10
WIX Network Operations Center
| Connector | Type | Date | Sponsor |
|---|
None
None
None
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0029992 | 2 - High | 2 - High | Outage Resolved - WIX ANA-100 LOND-WIX | Circuit - Damaged Fiber | Vendor | Resolved | 2019-03-06 19:58:34
2019-03-07 19:27:49 |
2019-03-07 19:27:00
2019-03-07 19:27:51 |
0 days 23 hr 28 min
0 days 0 hr 0 min |
| Ticket No.: | INC0029992 |
| Subject: | Outage Resolved - WIX ANA-100 LOND-WIX |
| Source Of Impact: | Vendor |
| Affected: | GLOBAL-LOND-WASH2-100GE-01601
WIX-ASHB-LOND-100GE-01530 I2-ASHB-WASH-100GE-13466 IP Participants: TENET GEANT SINET HBKU |
| Current State: | Resolved |
| Start Time: | 2019-03-06 19:58:34 |
| End Time: | 2019-03-07 19:27:00 |
| Description | The listed assets are now available. Vendor TATA Communications Engineers have been contacted, and the outage was due to a terrestrial cable fault in Baltimore, MD. Services restores once the cable was repaired. No further outages are expected. |
| Ticket Number | Customer Impact | Network Impact | Title | Maintenance Type | Source Of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| WIX Nodes | Down Time | Reporting Period Availability | 52 Week Availability |
| sw.net.wix.internet2.edu | 00 hr 00 min | 00 hr 00 min | 100.00000% | 100.00000% | 99.99981% | 99.99981% |
| Aggregate WIX Core Nodes | 0 days 0 hr 0 min | 0 days 0 hr 0 min | 100.00000% | 100.00000% | 99.99981% | 99.99981% |
NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.
| WIX Backbone Circuits | Down Time | Reporting Period Availability | 52 Week Availability |
| WIX-ASHB-LOND-100GE-01530 | 23 hr 28 min | 23 hr 28 min | 86.02709% | 86.02709% | 99.71774% | 99.71774% |
| Aggregate All WIX Backbone Circuits | 0 days 23 hr 28 min |0 days 23 hr 28 min | 86.02709% | 86.02709% | 99.71774% | 99.71774% |
NOTE: Numbers in italics represent downtime with scheduled maintenance excluded.
| Ticket No.: | CHG0035002 |
| Subject: | Maintenance 2 of 2 Rescheduled - I2 WIX ANA-100 LOND-WIX |
| Source Of Impact: | Vendor |
| Affected: | WIX-ASHB-LOND-100GE-01530
GLOBAL-LOND-WASH2-100GE-01601 ANA-100 LOND-WIX |
| Start Time: | 2019-03-20 02:00:00 |
| End Time: | 2019-03-20 10:00:00 |
| Description | *Please note this maintenance will begin 1 hour earlier.* The listed asset will be unavailable while vendor Engineers perform maintenance. An outage of three hours is expected, however the entire window is reserved. *Please note this is maintenance window 2 of 2.* |
| Ticket No.: | CHG0035001 |
| Subject: | Maintenance 1 of 2 Rescheduled - I2 WIX ANA-100 LOND-WIX |
| Source Of Impact: | Vendor |
| Affected: | WIX-ASHB-LOND-100GE-01530
GLOBAL-LOND-WASH2-100GE-01601 ANA-100 LOND-WIX |
| Start Time: | 2019-03-19 02:00:00 |
| End Time: | 2019-03-19 10:00:00 |
| Description | *Please note this maintenance will begin 1 hour earlier.* The listed asset will be unavailable while vendor Engineers perform maintenance. An outage of three hours is expected, however the entire window is reserved. *Please note this is maintenance window 1 of 2.* |