Indiana GigaPOP Network Operations Report
2020-03-20 - 2020-04-02
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| INC0054542 | 3 - Moderate | 3 - Moderate | Outage Resolved - Indiana GigaPOP Backbone BLDC-ICTC | Circuit - Damaged Fiber | Vendor | Resolved | 2020-03-25 21:54:10 | 2020-03-26 09:04:00 | 0 days 11 hr 9 min |
| Ticket No.: | INC0054542 |
| Subject: | Outage Resolved - Indiana GigaPOP Backbone BLDC-ICTC |
| Source Of Impact: | Vendor |
| Affected: | ING-BLDC-ICTC-LAG-03616
Backbone BLDC-ICTC |
| Current State: | Resolved |
| Start Time: | 2020-03-25 21:54:10 |
| End Time: | 2020-03-26 09:04:00 |
| Description | Backbone BLDC-ICTC is now available. Peer I-Light's Vendor Zayo Engineers were engaged and dispatched to repair damaged fiber that was broken as a result of a vehicle colliding with a utility pole. Technicians are hands off, all services have been restored. |
| Ticket No.: | CHG0041998 |
| Subject: | Maintenance Completed - Indiana GigaPOP Member Indianapolis Zoo |
| Source Of Impact: | Internal |
| Affected: | Member Indianapolis Zoo |
| Start Time: | 2020-04-06 15:00:00 |
| End Time: | 2020-04-07 16:00:00 |
| Description | Indiana GigaPOP Engineers performed maintenance to turn on monitoring to new devices related to Indyzoo2 and indyzoo3. No outages were observed. Maintenance is completed. |
| Ticket No.: | CHG0042000 |
| Subject: | Maintenance - Indiana GigaPOP Routing Policy Updates |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2020-04-10 08:00:00 |
| End Time: | 2020-04-10 10:00:00 |
| Description | Indiana GigaPOP Engineers will be performing maintenance to remove LDP from physical interfaces to allow RSVP to control LSP pathing. No outages are anticipated, but the entire window is reserved. |